Senior Product Manager, EOR Solutions

About the Position

We are seeking a Senior Product Manager to lead product strategy and execution across Upwork’s hiring and workforce solutions, including Employer of Record (EOR) and global “manage & pay” capabilities. This is a full product ownership role where you'll be making strategic decisions about what to build, what to integrate, and what to white-label - then shipping polished, intuitive experiences on top of whatever stack gets you there fastest. You care about outcomes: helping SMB customers hire, manage, and pay global talent without needing multiple vendors and/or in-house teams to do it for them.

Responsibilities

• Own the product strategy and roadmap for workforce solutions, including EOR, payroll, and manage & pay
• Make and execute on build vs. buy vs. partner decisions - integrating third-party providers and white-labeled infrastructure where it accelerates speed to market
• Define and ship end-to-end product experiences across the full workforce lifecycle: hiring, onboarding, compliance, payments, and workforce management
• Translate complex operational and compliance requirements into clean, intuitive experiences for SMB customers
• Partner closely with legal, operations, finance, partnerships, and engineering to deliver compliant, scalable solutions
• Use data and customer insights to drive roadmap prioritization and continuous improvement
• Operate with an owner's mindset: set direction, move fast, and hold yourself accountable to business outcomes

Requirements

• Full product ownership experience – you've owned a roadmap, set strategy, and shipped product end-to-end.
• Proven ability to integrate third-party APIs, white-label platforms, or vendor-powered surfaces and make them feel like a native, first-party product.
• Ability to take operationally complex or compliance-heavy requirements and turn them into simple, high-quality user experiences. Experience in payroll, EOR, HR tech, or adjacent compliance-heavy domains is a strong plus.
• Comfortable in ambiguous, 0-to-1 environments - you don't wait to be told what to do.
• Experience working cross-functionally with legal, finance, operations, and engineering.

We Offer

• Competitive salary range: $167,500 - $209,250 CAD per year.
• Opportunity to work in a new operational hub in Toronto, Canada.
• Potential transition to direct employment with Upwork once the hub is established.
• Comprehensive benefits package offered by our partner.

About the Company

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation.

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

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