Senior Product Manager - Patient Relationship Management (x/f/m)
Primary stack
Job description
About the Position
Senior Product Manager - Patient Relationship Management (x/f/m)
Location
Milan, Italy
Employment Type
Contract
Department
Product Management
What we do
As a Senior Product Manager, your mission will be to lead the evolution of our patient messaging solution, transforming how healthcare professionals communicate with their patients. You'll work with our established messaging platform that launched in Italy in 2021 and now facilitates millions of care conversations monthly across multiple countries. You'll collaborate with a dynamic team of full-stack developers in Milan and Berlin to drive productivity improvements and enhance healthcare professional satisfaction.
Responsibilities
- Define and execute the long-term product strategy for patient messaging and communication services
- Lead cross-functional teams through technical transformations, including architecture improvements and AI integration
- Drive the scalability of patient relationship management tools across multiple countries
- Collaborate with senior stakeholders to align product vision with business objectives
- Oversee integration with innovative products like AI-phone assistant and document sharing capabilities
Requirements
- Proven track record in senior product management roles with strategic impact
- Experience designing, launching, and scaling technical products in SaaS or B2B environments, preferably in healthcare or regulated industries
- Strong analytical mindset with a data-driven approach to product decisions
- Technical knowledge and experience with distributed systems and platform architecture
- Fluent in English and ready to work in a fast-paced, international environment
Nice to Have
- Speaking Italian (highly recommended for our Milan location)
- Experience with AI-powered product development
- Knowledge of healthcare technology or regulated industries
We Offer
- Supplementary Health Insurance
- Partnership for retirement funds with Ciao Elsa
- Parent Care Program: Various initiatives supporting parenthood, including 100% paid parental leave
- Free mental health and coaching services through our partner Moka.care
- A flexible workplace policy offering both hybrid and office-based mode
- Work from EU countries and the UK for up to 10 days per year, thanks to our flexibility days policy
- Sport Partnership with FitPrime
- Reimbursement of public transportation
Total Compensation
€70.000 - €100.000 annually (including 10% performance-based bonus)
About the Company
At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.
To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.
Join us in building the healthcare we all dream of!
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