Senior Product Managers, Technical

About the Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

T-Mobile is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. We are seeking Senior Product Managers, Technical located in Bothell, WA to join our team. These professionals will partner with internal and external stakeholders and leadership to understand the business and technology landscape of the company and creatively define solutions in support of new payment product offerings, alleviating customer experience pain points and improving the architecture.

Responsibilities

• Own the payment technology product end-to-end, create and handle product vision, strategy, and roadmap, and lead cross-functional teams to deliver high-quality products.
• Act as a primary point of contact for the intake process to DevOps technology teams and own the technical product roadmap for complex or cross-platform solutions.
• Partner with business, internal/external stakeholders, and leadership to understand current customer experiences, identify areas of opportunity, and create and manage product vision and roadmap.
• Lead and handle payment product backlog and priorities with our business and technology partners.
• Lead product backlog grooming sessions by partnering with key resources.
• Address overall challenges impacting the customer experience, including the technical, functional, process, and policy considerations, and creatively define and implement solutions to those challenges.
• Inform and evangelize a strong customer focus and customer experience that aligns decision-making with IT investment choices and prioritization.
• Work with businesses to identify and articulate initiative scope, benefits, and ROI.
• Collaborate with stakeholders to plan and manage product releases.
• Develop and communicate payment acceptance and processing instructions on complex technical subjects and align multiple domains, both technical and non-technical, on this common vision.
• Handle capacity and work planning.
• Effectively and efficiently communicate with technical and non-technical audiences, including executive leadership.
• Telecommuting is permitted, but applicant must work from the worksite location at least 3-4 days per week.
• No additional national or international travel is anticipated.

Requirements

• Designing enterprise software, solutions, and business processes, including functional processes, feature building & user story grooming, in one or more industry verticals including Telecom, Payments or Payment data collection, PCI Assessment & Compliance, 3D Secure, Digital wallet, Point of Sale, P2Pe, Tokenization, EMV processing, chargeback processing, Payment Risk & Fraud Prevention and third party payment integrations.
• Conducting studies and integrating with card Issuance & acquiring products, building Debit/Credit/prepaid card secure payment acceptance flows, risk & credit analysis, reward program, payment clearing & settlement, payment processing, IMPS Payment Services, reconciliation solution, ISO Messaging & POS semi and fully integrated solutions.
• Utilizing mandates and switch specifications from domestic and international payment networks (including VISA, Mastercard, Discover, STAR, Pulse, Integrated Debit and SHAZAM), CHASE & WorldPay acquirers, and processors, and identifying impacts to merchants’ enterprise payment system, analyzing data and creating trends with the help of Splunk, Power BI, Snowflake databases.
• Gathering and interpreting business requirements and converting them into functional and technical specifications such as BRD, PFR, leveraging Rally, Jira Align, and Jira tools for technical staff including review of test cases with Quality Analysts.
• Designing and developing the use cases, data flow diagrams, integration scripts and procedures using the modeling tools such as Lucid Chart, Visual Paradigm, MS Visio, Enterprise Architect and integrating with backend services.
• Defining and resolving challenges impacting the customer experience, including technical, functional, process, and policy considerations, and implementing enterprise-wide technical solutions utilizing technologies Java, spring boot technologies, RDBMS Concepts, Oracle, Cassandra, MS SQL Server.

Experience and Education Requirements

• Primary Requirements: Master’s degree in Information Technology, Computer Engineering, or related, and 5 years of relevant work experience.
• Alternative Requirements: Bachelor’s degree in Information Technology, Computer Engineering, or related, and 7 years of relevant work experience.

We Offer

• Competitive salary: Washington Pay Range: $286,270.00 to $291,270.00/year.
• Annual bonus or periodic sales incentive or bonus, based on role.
• Comprehensive benefits including medical, dental, vision insurance, 401(k), employee stock grants, paid time off, parental and family leave, and more.
• Employee referral program eligibility.
• Opportunities for professional growth and development.

About the Company

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

How to Apply

• Visit T-Mobile Careers
• Create a candidate profile, and apply to REQ362138.

T-Mobile maintains a drug-free workplace.

Applications will be accepted while the position remains posted. Internally posted positions will remain open for a minimum of 7 consecutive calendar days. External postings may be removed at any time based on business needs, candidate volume, or other operational considerations.

T-Mobile's job applications include an agreement providing that applicants and T-Mobile will arbitrate certain claims. A link to download and review the full Arbitration Agreement will be available before submission. Submitting an application indicates acceptance of the Arbitration Agreement, so applicants are encouraged to read it carefully.