Senior Program Manager

About the Position

We are seeking a Senior Program Manager to revolutionize our Fortune Global 500 clients’ projects in E-Commerce, Healthcare, or Life Sciences with emerging trends in Data, Cloud, and GenAI. If a constantly changing environment doesn't stop you from exceeding stakeholder and team expectations, if you adopt a data-driven approach to management and can easily navigate the scalability of both products and teams of 50, 100, 200+, then you’re the leader we need.

Responsibilities

• Lead projects from kick-off through go-live and post-production, ensuring alignment with stakeholders and clearly defined success criteria
• Manage the delivery process, including requirements, risks, and the budget
• Oversee product quality, setting benchmarks and engaging the team to meet them
• Facilitate UAT / production deployments and manage releases
• Prepare the WBS and resource plans
• Act as the primary contact point for stakeholders, communicating project status, risks, and progress
• Interface with clients daily, holding demos, training engineers, and managing expectations
• Foster a collaborative, positive work environment, mentoring and coaching team members
• Establish governance models, manage virtual teams, and resolve people management issues
• Create project management and communication plans, escalation procedures, change & risk management, as well as Agile ceremonies
• Manage the location's resource pool: allocation, utilization, bench/billable balance, and rotations within a matrix structure
• Own compensation, hiring, and staffing: Turkish market salary ranges, retention of key people, and closing demand against the pipeline
• Drive non-financial motivation: career tracks, mentorship, recognition, engagement, and retention through purpose
• Develop the people line: 1:1s, performance cycles, growth, and managing low performers
• Represent the company in the local market: professional communities, meetups, employer brand, and hiring network

Requirements

• 8+ years of experience in team/project leadership
• Expertise in delivering enterprise solutions with a $10,000,000 portfolio budget
• Knowledge of the full product development cycle, from pre-sales to post-production support
• Confidence to lead a team of 50+ members, including people management
• Background in setting up Dev, QA, and BA processes on projects
• Understanding of Agile methodologies, SAFe, and Kanban
• Use of GenAI for team productivity evaluation and decision-making
• Ability to drive AI-related activities, initiatives, and projects
• Production experience in Digital, Data, or Cloud projects
• Emotional intelligence with excellent analytical & problem-solving skills
• Cultural awareness and openness to diversity
• Strong command of financial models, metrics, revenue, and P&L: understands unit economics, margin drivers, and makes data-driven decisions on account profitability
• Skilled in organizational change management: leads restructuring, transformation, and adoption of new operating models with minimal disruption to delivery
• Solid knowledge of local Turkish labor law: employment, termination, compensation, and compliance requirements specific to the market
• Fluent English language
• Fluent Turkish language

Nice to Have

• Prior hands-on engineering experience
• Understanding of E-Commerce, Healthcare, or Life Sciences domains
• Familiarity with environmental landscapes, sizing calculation, and delivering techniques

We Offer

• Competitive compensation
• Opportunity to work with leading Fortune Global 500 clients
• Professional growth and development opportunities
• Collaborative and innovative work environment

About the Company

EPAM Systems is a leading global software product development and digital transformation company. We partner with the world’s most innovative companies to deliver cutting-edge solutions and drive digital transformation.