Senior Program Manager - MDM Platform Migration

About the Position

We are seeking an experienced and strategic Senior Program Manager to lead a high-visibility Master Data Management (MDM) platform migration from STIBO STEP to Syndigo. In this role, you will oversee complex, cross-functional program delivery, align strategic roadmaps with business objectives, and orchestrate multiple workstreams to ensure seamless execution. Candidates with strong expertise in retail product flows, enterprise MDM implementations, and large-scale transformation programs are highly preferred. Req# 1094967528

Responsibilities

• Strategic Program Leadership: Own the end-to-end program lifecycle from discovery through production deployment, defining overarching scope, strategic roadmaps, milestones, and governance frameworks.
• Cross-Functional & Vendor Orchestration: Coordinate multiple interdependent teams, including Business Analysts, Developers, QA Engineers, Architects, and Product Owners across distributed environments.
• Governance & Financial Oversight: Manage program-level sprint planning, backlog prioritization, milestone tracking, budget adherence, resource utilization, and delivery metrics.
• Stakeholder Engagement: Facilitate executive governance reviews and maintain clear, transparent communication with business and technical leadership.
• Risk & Issue Management: Proactively identify and mitigate program-level risks, cross-project dependencies, blockers, and resource constraints.
• Release & Change Management: Ensure rigorous quality standards, oversee release readiness assessments, drive issue resolution, and support user adoption and post-go-live stabilization.

Requirements

• Senior Program/Project Leadership: Extensive experience managing large-scale, complex technology programs and transformations within Agile/Scrum environments.
• MDM & Retail Domain Expertise: Direct background in Master Data Management platforms (Syndigo/STIBO preferred) with a strong understanding of retail product flows, pricing, promotions, or digital commerce.
• Program Governance: Expert-level proficiency in project planning, financial management, estimation, and delivery governance across enterprise application delivery and cloud solutions.
• Distributed Team Management: Proven track record of leading distributed, cross-functional teams and managing data integration, QA, and automation workstreams.
• Risk & Stakeholder Mastery: Exceptional ability to navigate organizational complexity, manage executive stakeholders, and resolve high-stakes escalations.
• Tool Proficiency: Hands-on expertise with enterprise tracking and collaboration tools such as Jira, Azure DevOps, and modern reporting suites.

What We Offer

• Extended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)
• Life and AD&D Insurance (Company Paid)
• Employee Assistance Program (Company Paid)
• Telehealth (Company Paid)
• Short-term Disability (Company Paid)
• Long-Term Disability
• Paid Time Off (including vacation and sick days)
• Registered Retirement Savings Plan (RRSP) with Company match
• Maternity/Parental/Adoption Leave Top-up
• Employee Stock Purchase Program
• Critical Illness Insurance
• Employee Discounts
• Unlimited access to LinkedIn learning solutions