About the Position

Senior Project Manager

Location: Mumbai, India

Employment Type: Full-time, on-site

Contact: Send your CV to [email protected]

About the Role

Unico Connect is seeking a Senior Project Manager to lead end-to-end delivery of complex client engagements across the US, EU, and APAC. The role owns project portfolios, drives escalations on at-risk work, partners with sales on account growth, and mentors the next generation of project managers. The position suits delivery leaders who can balance commercial outcomes with engineering quality across regulated and unregulated client portfolios.

Responsibilities

Own end-to-end delivery for enterprise engagements ($100K+ contracts) across web, mobile, AI, or cloud.
Manage portfolios of 4-6 concurrent projects with 25+ team members across multiple time zones.
Mentor 2-3 Junior Project Managers; conduct portfolio reviews, 1:1s, and capacity planning.
Drive recovery on at-risk projects through scope renegotiation, resource reshuffling, and escalation handling.
Partner with Sales and Business Development on SOWs, change orders, and account expansion conversations.
Establish project management playbooks, templates, and KPIs across the practice.
Run quarterly business reviews with strategic accounts; build executive-facing performance reports.
Govern client onboarding, kickoff, and operational handover for all new engagements.
Track project profitability, utilisation, and capacity at the portfolio level.
Define escalation matrices and incident-response procedures for production-impacting events.
Partner with the Tech Lead and Engineering leadership on architecture reviews that involve scope risk.

Required Qualifications

Bachelor's or Master's degree in Computer Science, Engineering, MBA, or a related field.
5+ years of software project or program management at a product company or agency.
Track record of delivering $1M+ in lifetime client revenue across managed accounts.
Strong agile and waterfall experience; the judgement to pick the right approach per engagement.
Direct experience managing clients in the US, UK, EU, or Australia.
Deep proficiency in Jira, Linear, Notion, Loom, and executive-grade reporting tools.
Experience hiring, onboarding, and mentoring junior project management talent.
Strong commercial acumen with comfort discussing pricing, scope, and contract terms.
Capacity to read architecture documents and challenge engineering estimates when scope feels off.
Excellent verbal and written communication for executive-level stakeholder conversations.

Preferred Qualifications

PMP, CSM-A, or SAFe certification.
Background delivering AI, FinTech, or healthcare projects with compliance requirements.
Profit-and-loss responsibility experience.
Exposure to managed services or staff-augmentation engagement models.
Hands-on with Productive, Float, or other PSA tooling.

AI Tools Proficiency

Production engineering at Unico Connect assumes AI tools form part of the daily workflow rather than an experimental augmentation. For this role specifically:

Claude or ChatGPT for executive communications and status synthesis.
Fireflies, Otter, or Notion AI for meeting summarisation.
AI-augmented Notion and Linear for documentation and roadmap maintenance.
Cursor for scanning client codebases when scoping technical risk.
Perplexity for competitive and market research during client conversations.

Required Skills

Program Management
Portfolio Management
Risk & Escalation
Resource Planning
Client Relationships
Mentorship
Process Improvement

We Offer

Hybrid working model - 1 day work-from-home per week.
MacBook Pro and external monitor for work.
Paid subscriptions to Claude, ChatGPT, and Cursor.
Team events, offsites, and outings.
Referral bonus when you bring in a successful hire.

About the Company

At Unico Connect, we value:

AI-augmented by default: Fluent with tools like Claude, Figma AI, etc.
Comfortable with startup pace: Fast cycles, real ownership, low ceremony.
Driven by value creation: Output and outcomes matter more than process.
Ownership mindset: Treat the codebase, deliverable, and client relationship as your own.
Builder energy: You joined because you want to ship amazing tech products.

Ready to build the future?

Join our team of engineers and help us shape the next generation of AI-native software for clients across the globe.

Apply via email

Send your CV to [email protected]

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Senior Project Manager

Job description