Senior Project Manager (m/f/d)

About the Position

We are looking for a Senior Project Manager (m/f/d) to join our team in Berlin, DE. With go~mus, our platform for over 500 museums and cultural institutions across Europe, we provide a seamless experience for visitors. As part of the Tourism Software Group, we offer SaaS solutions for visitor management.

Responsibilities

• Plan and steer customer projects: scope, schedule, resources, budget
• Kickoffs, regular status meetings, and sign-offs - internally and at the customer
• Coordinate between customers, engineering, support, sales, and product
• Gather requirements, clarify them, and write them down so that everyone involved reads the same thing into them
• Surface risks, dependencies, and delays early instead of explaining them later
• Project documentation and controlling of ongoing projects
• Continuously improve our project methodology, templates, and workflows

Requirements

• Several years of experience leading customer projects, ideally in software or SaaS
• Comfortable running several projects in parallel with competing interests
• Technical understanding - you don't need to code, but interfaces, data models, and releases shouldn't put you off
• Clear, dependable communication, also when a deadline starts to wobble
• Fluent German and English
• Willingness to travel for customer meetings (nationally, occasionally internationally)
• Full-time
• Structured, solution-oriented way of working with high quality standards

Nice to Have

• Experience in the cultural or tourism sector
• Experience with project management and CRM tools (e.g., HubSpot, Jira)
• A project management certification (e.g., PRINCE2, PMP, Scrum) - welcome, but not required
• An additional language (e.g., Dutch or French)

We Offer

• A team of 25 - remote-friendly, office in Berlin
• Coffee snobs with good taste (Rocket Appartamento)
• Both German and English spoken
• Everyone chips in where they can
• Open communication and mutual trust
• Part of the Tourism Software Group
• Solid onboarding into our programs and processes
• Flexible working hours & overtime compensation
• Home office option alongside the Berlin office
• Flat hierarchies and fast decisions
• Team events like our Nerd Ranch, hiking trips, barbecues, and more
• Team lunches and cooking together
• Option for a company phone and BVG annual ticket

About the Company

We are a team of 25 building SaaS solutions for visitor management. Part of the Tourism Software Group, our office is in Berlin, but we offer flexible home office options. We speak German and English internally, and sometimes Dutch and French with our international customers.

Application

Send us an email with your CV to [email protected] and tell us a bit about yourself - what makes you tick? What are you into? And which is the primate of your choice?

We're looking forward to meeting you!