Job Description, Responsibilities & Requirements
About the Position
We are seeking a Senior Quadient Developer to join our team in Pune, India, and optimize customer communication management processes using Quadient solutions. In this role, you will leverage your expertise in tools like Quadient Inspire to build efficient document workflows, create templates, and ensure seamless multichannel communication tailored to business needs.
Responsibilities
- Design, develop, and maintain templates and workflows using Quadient Inspire tools (Designer, Content Manager, Interactive, and Scaler)
- Automate and optimize customer communication processes across multiple channels (print, email, SMS, and web)
- Collaborate with stakeholders to gather business requirements and translate them into communication templates and workflows
- Integrate Quadient solutions with enterprise systems (e.g., CRM, ERP) and APIs (REST/SOAP)
- Test, debug, and improve templates, workflows, and document outputs to meet business and regulatory needs
- Work closely with business analysts, developers, and stakeholders to ensure alignment on technical and business goals
- Interpret business requirements to design effective CCM workflows
Requirements
- 4-8 years of hands-on experience with Quadient Inspire tools (Designer, Scaler, Content Manager)
- Expertise in document composition and automation, including dynamic templates and multichannel output (PDF, email, print)
- Proficiency in scripting languages such as JavaScript, Python, or VBScript
- Strong knowledge of XML, JSON, and CSV, along with experience working with relational databases (SQL)
- Experience integrating REST/SOAP APIs with enterprise systems or RPA solutions (e.g., UiPath, Blue Prism)
- Analytical skills to gather and interpret business requirements
- Effective communication skills for collaboration with cross-functional teams
- Familiarity with Inspire Academy certifications
Nice to Have
- Prior experience with customer communication management (CCM) platforms
- Knowledge of adjacent tools such as Adobe Experience Manager, Camunda, or Bizagi
- Experience integrating Quadient with robotic process automation (RPA) tools
Employment Details
- Position: Senior Quadient Developer
- Type: CONTRACTOR
- Location: Pune, India
- Date Posted: 2026-05-15
About the Company
EPAM Systems is a global software engineering and product development company that partners with many of the world's leading businesses to deliver high-quality software solutions.