Senior Quality Analyst

About the Position

Senior Quality Analyst

Panama, Panamá

We are seeking a Senior Quality Analyst to ensure product quality and process compliance in our warehouse operations in Panama.

Responsibilities

• Ensure good storage practices: Order, cleanliness, product on pallets, identified areas, etc.
• Verify proper record-keeping: Training records, temperature monitoring, labeling, product inspection, returns, material inspection, cleaning, pest control, quarantine entry and exit.
• Proactively verify compliance: Daily activities vs. established quality agreement requirements.
• Monitor supplier compliance: With VML's established quality standards.
• Ensure adherence: To the Integrated Management System by personnel.
• Ensure performance indicators: Are up-to-date with support from process leaders.
• Document internal deviations / non-conformities: To processes.
• Follow up on supplier deviations and/or non-conformities.
• Perform compliance inspections: On suppliers.
• Responsible for quarantine, returns, and other areas: Where non-compliant products are located, under investigation, or otherwise.
• Ensure products are correctly located: In the warehouse according to their status (Destruction, Under Investigation, etc.).
• Ensure correct entry of physical products: System/logbook (if applicable).
• Perform inspections: On the returns and quarantine area.
• Ensure products processed: Are in the appropriate rack according to their status (process, stock, and quarantine).
• Ensure products with stock status: Meet customer requirements (correct address on label, expiration, etc.).
• Perform inspections: On the labeling area, when applicable in the respective area.
• Verify that labels are correct: According to quality verification and/or customer requirements, when applicable.
• Review and validate each batch: Of new labels with the designated quality client, when applicable.
• Supervise activities: Of conditioning pharmaceutical products and medical devices.
• Review and follow up: On products sent to Quarantine for any reason.
• Verify in inventory: Products in quarantine, returns, and their status.
• Perform inspections and release: Of conforming and non-conforming merchandise.
• Indicate to the warehouse: Actions to take in case of deviations, as reviewed with the Quality Manager or designee.
• Manage the calendar: For the calibration of temperature and humidity monitoring equipment.
• Review and safeguard: Evidence of Pest Control and Cleaning activities, general maintenance.
• Verify product integrity: According to the request and provided RGA when applicable, or request it for system entry.
• Notify the client: If products do not match the provided RGA.
• Release products with the client: According to the final disposition that applies, when applicable.
• Perform the destruction process: In the system (when applicable) for those about to expire.
• Notify the client: When movements have been made in both systems and physically.
• Coordinate disposal: With the authorized provider and, if necessary, accompany the authority to testify to the destruction process.
• Follow up on implemented actions.
• Follow client instructions: Regarding suspected or actual counterfeiting and the process to follow with physical products.
• Ensure preventive and/or corrective measures: That apply from received complaints and claims reports are carried out.
• Manage authorization: For the destruction of products that require it with the corresponding authority.
• Communicate to process managers: If they detect products that should be placed in quarantine or non-compliant.
• If non-compliant products detected: After leaving VML, notify the immediate manager.
• Verify that corrective actions: Established for detected non-compliant products are implemented.
• Ensure compliance: With procedures and instructions with BPAD.
• Perform all assigned functions: By your Superior that contribute to achieving Organizational objectives.

Requirements

• Education: Technician in Quality or university student in Industrial Engineering.
• Experience:
  • Basic knowledge of the Quality Management System.
  • 2 years of experience in quality, administration, or warehouse roles.
  • Plus: Additional experience desirable, e.g., in Process Reengineering, Change Management, Project Management, Problem-Solving Methodology. Knowledge of SAP in PP, MM, and WM modules, and MES software is valued.

We Offer

• Health and life insurance
• Corporate cell phone plan

We are a company that works with gender equity and provides equal opportunities.

About the Company

[Company description if present]