Senior Research Lead - Grow

About the Position

Senior Research Lead - Grow

Wise is a global technology company, building the best way to move and manage the world’s money. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

Responsibilities

As Senior Research Lead for Grow, you’ll own research’s strategic contribution across the entire business area. You’ll identify and initiate the research programmes that matter most, connecting questions and opportunities across multiple teams.

Your focus will be on where Grow needs to go, what it needs to learn to move forward, and driving change. You’ll ensure research anticipates hurdles, identifies future opportunities, and helps the organisation make confident decisions.

• Defining research direction: Set clear direction across teams, connecting customer evidence to Grow’s product and business goals
• Raising research quality and maturity: Set and uphold high standards, champion user-centred decision-making, and improve research capability across teams
• Strengthening research practice: Bring together people, processes, tools, and standards so research is focused, efficient, and consistently high quality
• Leading through people: Develop researchers and future research leaders, cultivate a strong leadership culture, and take responsibility for performance and impact
• Using evidence to influence: Use evidence to shape core product features, multi-team roadmaps, and senior stakeholder decisions
• Building compelling narratives: Create a clear picture of the future that aligns teams and inspires Wise’s senior leaders to act
• Managing interdependencies: Align research priorities across teams, resolve dependencies, and create clarity around shared decisions
• Using modern tools thoughtfully: Set direction for the responsible use of AI and emerging tools where they improve speed, quality, or impact without weakening research rigour or judgement

Requirements

• 10+ years’ research experience, including leading researchers across multiple teams or complex product areas
• A track record of raising research quality and maturity across teams by improving craft, processes, tools, and standards
• Ability to shape research and product strategy across a business area and influence senior stakeholders through compelling evidence and storytelling
• Ability to connect customer evidence to business outcomes and identify opportunities for research to create new value
• Ability to lead diverse teams through change, complexity, and ambiguity while maintaining clear direction and high standards
• Ability to develop strong researchers and future leaders through clear expectations, thoughtful coaching, and accountable performance management
• Ability to navigate competing priorities and resolve complex people and stakeholder challenges while maintaining trust and cohesion

We Offer

• Compensation: GBP 128,000 - GBP 173,000 yearly
• Employment Type: Full-time

About the Company

Wise is a global technology company, building the best way to move and manage the world’s money. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

Min fees. Max ease. Full speed.

We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable, and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission, and able to progress in their careers.

If you want to find out more about what it's like to work at Wise, visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.