Senior Revenue Operations Analyst, Data Quality

About the Position

We are seeking a Senior Revenue Operations Analyst, Data Quality to join our team in Austin, TX. Navan is revolutionizing business travel, expense, and spend management, with data at the core of our mission. In this role, you will ensure the integrity and trustworthiness of our go-to-market data, enabling Sales, Marketing, and Revenue Operations to operate more efficiently and effectively.

Responsibilities

• Own all phases of GTM data quality projects from planning through execution and completion
• Define and maintain data quality rules, standards, metrics, and processes, including ROI calculations
• Build Data Quality dashboards and other methods to measure and report on data quality
• Lead the integration and maintenance of 3rd party data sources into our CRM, ensuring proper mapping, deduplication, and usage across systems
• Work cross-functionally to identify and fix data quality issues using sustainable and best-practice tools and processes
• Maintain a backlog of data quality issues, priorities, and status
• Investigate root causes of recurring issues and implement long-term, scalable solutions
• Collaborate across multiple stakeholders and elevate critical issues and blockers to leadership when necessary
• Lead the central design and operationalization of GTM territories in partnership with Sales Strategy, ensuring scalable, data-driven segmentation across geographies, segments, and roles
• Build tools and dashboards to monitor territory coverage, account distribution, and rep capacity, enabling leadership to make informed planning decisions

Requirements

• Bachelor’s Degree in Computer Science, Data Analytics, Information Systems, or equivalent
• 3+ years of Sales Strategy, Revenue Operations, and/or Marketing Operations
• 3+ years of experience managing 3rd party data vendors or providers
• Experience owning 3rd party data integrations into a CRM, including field mapping, deduplication logic, and system performance impact
• 2-3+ years of experience developing complex SQL, including multi-table joins and analytical functions
  • Can confidently pass a live SQL interview assessment
• 3+ years interfacing with Salesforce or similar CRM platforms
• 3+ years managing projects end-to-end, including task definition, work estimation, and status reporting
• Experience solving for data quality problems in Salesforce
• Demonstrated ability to work in fast-paced, often ambiguous environments with adaptability and focus

Nice to Have

• Advanced in SQL and other analytics tools like Snowflake, BigQuery, etc.
• Experience with territory data management
• Experience working for a B2B SaaS or high-growth software company
• Prior exposure to 3rd party data strategy across a globally diverse user base
• Familiarity with ticketing systems like JIRA or ServiceNow

We Offer

• Competitive salary
• Comprehensive benefits program designed to support your well-being, financial security, and life outside of work
• Opportunities for long-term financial growth through retirement savings programs and equity plans
• Flexible time off, country-specific holidays, and paid parental leave for all new parents
• Connectivity and commuting support
• Mental health resources
• Exclusive travel-related perks

About the Company

Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Culture of Excellence

Our team is our competitive edge - a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.

Equal Opportunity

Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Accommodations

Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.

If you need any assistance or accommodations due to a disability, you are welcome to email us at [email protected].