Senior Sales Engineer (Korean proficiency required)
Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Senior Sales Engineer (Korean proficiency required)
Remote - APAC
About the Company
Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totaling over 9 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.
Responsibilities
As a Sr. Sales Engineer at Alpaca, you will be the go-to expert for all products and services offered to our partners. Your role is to leverage your technical skills, excellent communication, and creative problem-solving abilities to support the sales process for Alpaca's growing suite of products and services. You will focus on expanding our base of enterprise partners within your assigned territory.
- Serve as the product and technical subject matter expert, capable of thoroughly understanding and articulating all aspects of the Alpaca platform to diverse audiences and stakeholders
- Serve as a regional market-specific expert in regulations, compliance, and jurisdictional requirements
- Comfortable working with senior leaders and C-level executives
- Collaborate closely with the Sales and Customer Success teams, providing essential technical advisory and product expertise throughout the client lifecycle.
- Present compelling product and technical use cases to prospective clients, while building trust and confidence in Alpaca's technical capabilities.
- Translate complex business and technical requirements into clear, simple solutions
- Create sales support materials and documentation for new features and products
- Own technical sales engagement end-to-end: discovery calls, solution validation, RFPs, and questionnaires that win deals
- Lead demo strategy and execution, creating technical narratives that convert prospects into customers
- Travel as needed to support sales activities and customer engagements
- Stay updated on internal product development timelines and work closely with the product team to test and roll out new features to partners
Requirements
- Excited by the prospect of working in a startup environment, the ideal candidate is a self-starter who will take the lead in defining new processes where appropriate
- 5+ years in a Sales Engineering, Solutions Engineering, Technical consulting, Technical Product Management or Partner Engineering client-facing role, with experience working at API or SaaS-first companies.
- Strong technical background, including hands-on experience working with APIs, WebSockets, Postman, Grafana, and JSON
- Superior verbal and written communication skills in English are essential for driving clarity on goals, setting expectations, and effectively collecting feedback from clients
- You must be able to translate complex technical concepts into simple, understandable terms
- Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and close attention to detail
- Proficiency in speaking Korean
Nice to Have
- Experience working at a Broker-Dealer or FinTech company
- Closing Enterprise deals alongside AEs
- Securities Industry Essentials (SIE) and/or Series 7
- Familiarity with Metabase
- Experience working with Coast (demo software)
- Excited to learn more about the securities industry
- Experience working with FIX eXchange protocol
- Experience working with OpenAPI, ReadMe, and documentation
We Offer
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
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