Job Description, Responsibilities & Requirements
About the Position
We are seeking a Senior Salesforce Administrator with expertise in Revenue Cloud, CPQ, and Billing to join our team in Krakow, Poland.
Responsibilities
- Revenue Cloud Configuration: Own the maintenance and enhancement of Salesforce CPQ & Billing. This includes managing Product Bundles, Price Rules, Discount Schedules, Quote Templates, and Revenue Recognition rules.
- Complex Automation: Design and build scalable solutions using Salesforce Flows and Advanced Approvals to support dynamic pricing logic and approval hierarchies without relying on custom code.
- Release Management: Manage the deployment of configuration changes across sandboxes and production environments using DevOps best practices (e.g., GitHub, Prodly, etc).
- System Health & Data Integrity: Monitor the CPQ calculation engine, troubleshoot quote synchronization errors, and ensure data integrity between Salesforce and downstream ERP systems (e.g., Oracle) and other integration systems involved (e.g., Mulesoft).
- User Support & Enablement: Serve as the Tier 2 escalation point for complex quoting issues, assist Sales Operations in troubleshooting "stuck" quotes or billing errors, triage and manage the JIRA issue queue.
- Stakeholder Partnership: Collaborate effectively with Business Analysts and Product Owners to translate complex pricing strategies and subscription models into technical requirements.
Requirements
- Salesforce Expertise: 5+ years of hands-on experience as a Salesforce Administrator in a complex, multi-currency environment.
- Revenue Cloud Specialist: Proven, deep experience configuring Salesforce CPQ. You must be comfortable with the "Object Model" of CPQ (e.g., Quote Lines, Subscriptions, Assets, Contracted Prices). Minimum of 3+ years of Sales cloud experience, particularly Salesforce CPQ, with hands-on experience in at least one large full lifecycle Salesforce CPQ Implementation.
- Subscription Management: Experience managing subscription lifecycles (Amendments, Renewals, Co-terming) within Salesforce.
- Declarative Development: Mastery of Salesforce Flows. You should be able to build complex logic without needing an Apex developer.
- Problem Solving: The ability to debug complex pricing waterfall issues and calculation errors under pressure.
- Communication: Ability to explain technical CPQ constraints to non-technical business stakeholders in Finance and Sales.
Skills
Must have
- Salesforce Certified CPQ Specialist (Highly Preferred).
- Salesforce Certified Administrator / Advanced Administrator.
- Experience with Salesforce Billing (invoicing, credit notes, payment gateways).
- Experience integrating Salesforce with ERPs (Oracle, SAP) for order fulfillment.
- Familiarity with Apex triggers (ability to read/debug code is a plus, though writing is not required).
Nice to Have
- Working in Video Collaboration projects.
Languages
- English: B2 Upper Intermediate
- Polish: B2 Upper Intermediate
We Offer
- Relocation options
- Experience in an international environment
- Cross-cultural experience
- Feedback culture
- Regular appraisals
- Annual holiday - 20 or 26 days (depending on seniority)
- Occasional leave - 1 or 2 days (depending on circumstances)
- Child care leave - 2 days or 16 hours per year
- Absence due to force majeure - 2 days or 16 hours per year
- Maternity Leave - 20 weeks
- Parental Leave - 41 weeks
- Paternity Leave - 14 days
- Expert-led tech courses covering basic to advanced topics
- Internal instructor-led soft skills courses
- Comprehensive in-house self-learning resources for both soft and hard skills
- Access to external self-learning libraries like ProQuest eBook and Udemy for Business
- Cloud Programs: MS Cloud Academy, AWS Partner Academy, Google Cloud Academy
- Custom Learning Programs: upskilling, reskilling, technical mentorship
- Leadership Programs for Managers
- Multisport card
- Possibility to order Multisport card at the corporate rate for family members
- LuxGood Program: wellbeing seminars, contests, relaxation sessions, yoga sessions, etc.
- One Team Program: Buddy for each New Joiner; seminars, meeting and workplace space to support integration with local community and culture; “Hire me” workshops for partners
- Preferential banking offer
- Preferential car leasing offer
- Cafeteria program discounts for shops, cinema tickets, holiday offers
- Luxoft Social Benefit Fund: sport and recreation benefits, the possibility to receive financial support
- Private Healthcare Insurance with unlimited access to specialists
- Full dental support
- Travel Insurance
- Possibility to add private healthcare coverage for family members at the corporate rate
- Life insurance at the corporate rate for employees and family members, including payment of the basic package for the employee by the employer
- Reimbursement for corrective glasses
- Many fun social activities organized by the Luxoft team offline in your city
- Online entertainment events for the whole company and local team events
- A workplace where you’re treated with respect within a multicultural team
- Rotation between projects and accounts
- New career opportunities
About the Company
Luxoft is a global technology services company that specializes in delivering innovative solutions to clients across various industries. We pride ourselves on fostering a culture of collaboration, innovation, and continuous learning. Join our team and be part of a dynamic environment where your skills and ideas can make a real impact.
Apply
Apply for Senior Salesforce Administrator - Revenue Cloud (CPQ & Billing) in Krakow, Poland.
The acquisition of rights to the above benefits depends on the form of cooperation. Benefits apply to those employed under a contract of employment.
Please note that relocation is not available for all open positions. At Luxoft Poland it is possible to work remotely only from the territory of Poland.
**Options offered by the Polish government.