Job Description, Responsibilities & Requirements
About the Position
We are seeking a highly skilled Senior Salesforce Developer (Agentforce) to lead the design and development of Agentforce Generative AI agents. This role requires a hands-on professional with experience delivering innovative solutions using Salesforce Agentforce and a strong technical background in Salesforce platform optimizations. Your expertise will help shape the implementation of AI-driven solutions, ensuring scalability, performance, and impactful business outcomes.
Responsibilities
- Collaborate with architects and team members to design and implement AI agents using Salesforce Agentforce
- Participate in project discussions to gather requirements and report progress
- Communicate effectively to align solutions with business and team objectives
- Manage multiple tasks and adapt to evolving priorities in a dynamic environment
- Conduct technical research and analysis to recommend optimized solutions to business challenges
- Develop new functionalities and enhancements based on provided requirements and insights
- Provide support during the maintenance phase, improving performance, refactoring code, and adding enhancements
Requirements
- 3+ years of hands-on experience in Salesforce development
- Proficiency in implementing AI agents using Salesforce Agentforce
- Experience configuring agent reasoning, guardrails, action frameworks, and workflows
- Capability to design prompts and instruction frameworks for AI agents
- Expertise in optimizing agent responses with contextual grounding and data retrieval
- Skills in monitoring and tuning performance of AI agents
- Familiarity with retrieval-augmented generation (RAG) processes
- Background in working with Apex, Lightning Web Components, and Flow
- Experience handling large volumes of data and implementing complex data models and business logic
- Knowledge of integrating with third-party systems and troubleshooting and resolving technical issues
- Strong collaboration and communication skills, ensuring seamless coordination with team members
- Flexibility to work under tight deadlines and effectively handle changing requirements
- Ability to communicate effectively in both written and spoken English (B2 level or higher)