Senior SAP Consultant (Merchandising)

About the Position

We are seeking a Senior SAP Consultant specializing in Merchandising to join our team in Ukraine, focusing on the modernization of the SAP Retail landscape. As part of a strategic global project, you will play a critical role in transitioning, modernizing, and supporting the SAP Retail Merchandising Management stream, ensuring seamless operations and continuous improvement aligned with business objectives.

Responsibilities

• Engage actively in intensive knowledge transfer (KT) sessions to gain a detailed understanding of business processes, configurations, and custom code for SAP Retail Merchandising Management.
• Conduct hands-on exercises in lower environments to validate and solidify acquired knowledge.
• Review, update, and refine support documentation, including SOPs and runbooks, to ensure operational readiness.
• Manage escalations and resolve complex incidents within your stream with a focus on quality and efficiency.
• Support key transition activities, including shadowing and reverse shadowing, to enable knowledge retention and flawless service continuity.
• Drive the long-term optimization and innovation of SAP Retail Merchandising processes, including areas such as Pricing, Promotions, Assortments, Listings, and Vendor Contract management.
• Collaborate on integration efforts between SAP functionalities and external systems, such as JDA Planogram.

Requirements

• 3+ years of experience working with SAP retail solutions, with strong expertise in SAP Retail and SAP-IS: Retail Solutions.
• Proficiency in SAP Retail Merchandising domains, including Pricing, Promotions, Assortments, Listings, Vendor Contract management.
• In-depth understanding of SAP-IS: Retail as part of SAP ERP and Industry Solutions/Retail.
• Capability to integrate SAP solutions with external systems, including experience with JDA Planogram integration.
• Background in managing transitions and supporting large-scale SAP projects, including knowledge transfer activities and incident resolution.
• English proficiency at a B1+ level.

Nice to Have

• Familiarity with SAP Retail Sales and Purchasing processes.
• Understanding of SAP Retail Master Data functionalities.
• Working knowledge of SAP-IS: Industry Solutions/Retail for advanced industry-specific use cases.

We Offer

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine.
• Receive the necessary equipment to perform your work tasks.
• Change projects and technology stacks within EPAM.
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more).
• Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations.
• Participate in volunteer, charity programs, and communities (both technical and interest-based).
• Focus on your professional growth:
  • Plan your individual career path together with your manager.
  • Receive regular feedback from colleagues.
  • Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.).
  • Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds.
  • Use the internal E-learn training program (18,200+ specialized training and mentoring programs).
  • Access corporate accounts on LinkedIn Learning, Get Abstract, and other partner resources.
  • Study at EPAM Solution Architecture School with instructors who are practicing architects.
  • Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school, and more.
  • Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events, and conferences annually).

About the Company

At EPAM, we offer:

• Vacation and sick leave (including sick leave without a medical certificate).
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities).
• Medical insurance for family members at corporate rates.
• Company support during significant life events (childbirth or adoption, marriage, etc.).
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training.
• E-kids program - a free programming language training program for EPAMers' children.