Senior Scrum Master

About the Position

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.

We are currently looking for a Senior Scrum Master to join our Client team. This ongoing role requires strong experience in Scrum and Agile methodologies, combined with the ability to manage Waterfall-based delivery commitments. The role supports two teams - Finance and Human Resources - each staffed with a Product Owner and engineers, and requires running ceremonies, tracking delivery, and ensuring accurate, well-documented stories for both teams.

Responsibilities

• Leadership, Mentorship, Scrum Facilitation and Coaching:

  • Lead and facilitate Scrum ceremonies (sprint planning, daily standups, review, retrospective) for two teams - Finance and HR - on a bi-weekly sprint cadence.
  • Guide Product Owners and engineers on Agile best practices while adapting to Waterfall requirements for select projects.
  • Identify and remove risks or blockers to keep delivery on track across both teams.

• Strategic Planning:

  • Align sprint execution with Waterfall project timelines and delivery commitments.
  • Partner with each team's Product Owner on translating roadmap priorities into sprint-level execution (Product Owners retain roadmap ownership).

• Agile Estimation and Planning:

  • Own timelines, execution planning, and story point estimation (T-Shirt Sizing, Story Points, etc.) across both teams.
  • Track sprint velocity, story carryover, and estimation accuracy sprint over sprint.
  • Review stories drafted by Product Owners for completeness and accuracy to prevent scope changes or integration issues during planning.

• Stakeholder Collaboration:

  • Coordinate daily with Finance and HR Product Owners and engineers to ensure business requirements are clearly understood and documented.
  • Communicate status, risks, and delivery progress to the Head of Finance, Head of HR, and Portfolio Manager.

• Metrics and Reporting:

  • Track and report KPIs including delivery of committed story points, estimation accuracy, sprint carryover, and story quality.
  • Maintain accurate documentation of scrum notes, decisions, and business processes discussed during ceremonies.

• Enterprise Agile Transformation, Continuous Improvement and Innovation:

  • Support the broader effort to bring consistent Agile/Scrum structure and process discipline to the Finance and HR functions.
  • Promote continuous improvement in story quality, planning accuracy, and cross-team communication.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
• Certified ScrumMaster (CSM) or similar Agile certification.
• Minimum 5 years of proven experience as a Scrum Master, with a focus on leading multiple teams.
• In-depth understanding of Agile principles and advanced Scrum practices, plus working knowledge of Waterfall project management.
• User-level working knowledge of the Workday application (Finance and Payroll modules; light HCM) sufficient to understand business processes and communicate technical needs. Workday administration or configuration experience is not required.
• Strong leadership, coaching, and mentoring skills.
• Excellent communication and stakeholder management abilities, including regular reporting to department leadership (Heads of Finance and HR) and the Portfolio Manager.
• Ability to run Scrum ceremonies effectively while also tracking Waterfall-style delivery commitments and timelines.
• Ability to review and validate user stories for completeness and accuracy to prevent late-stage scope changes or integration issues.
• Experience with Jira, Confluence, Smartsheets, and whiteboard tools (Miro/Mural/Lucid).
• User-level understanding of Workday business processes (Finance and Payroll; light HCM) sufficient to translate business needs into accurate stories.
• Certification or demonstrated experience with one or more Agile scaling frameworks is preferred.
• Proficiency in problem-solving and resolving intricate discrepancies efficiently.
• Demonstrated ability to work across multiple teams simultaneously to deliver outcomes.

We Offer

• Opportunity to work with a global team of tech-savvy professionals.
• Be part of a company that drives digital transformation across various industries.
• Competitive benefits package.

About the Company

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries.