Senior Scrum Master / Agile Master
Primary stack
Job description
About the Position
N-iX is looking for an experienced Senior Scrum Master / Agile Master to support and coordinate four development teams within ControlExpert. The project is currently moving from an intensive initial delivery phase toward a more structured and sustainable setup. The key objective is to improve team collaboration, delivery flow, transparency, ownership, and cross-team coordination, while helping the teams establish effective and mature ways of working.
Responsibilities
- Coordinate and support four development teams
- Take ownership of delivery flow, focusing on cycle time, flow efficiency, dependencies, and delivered value rather than velocity
- Identify and resolve cross-team dependencies, handoffs, blockers, and unclear ownership
- Support the setup and development of new teams, including roles, ceremonies, ways of working, and tooling
- Coach individuals transitioning into new roles and help teams improve their collaboration and maturity
- Facilitate conflict resolution and support psychological safety at team and cross-team level
- Support teams through organizational changes, restructuring, and maturity shifts
- Partner with management on prioritization, transparency, and evidence-based escalation
- Identify missing decision ownership and help establish clear responsibilities
- Provide management with clear, data-backed insights into delivery challenges and improvement opportunities
- Escalate organizational or incentive-related blockers to the appropriate management level when required
Requirements
- 5+ years of experience as a Scrum Master, Agile Master, Agile Coach, or similar role
- Proven experience supporting multiple development teams simultaneously
- Strong understanding of Agile principles, team dynamics, and software delivery processes
- Experience with flow metrics and data-driven delivery improvement
- Strong cross-team coordination and dependency management skills
- Experience setting up or restructuring teams and establishing effective ways of working
- Strong coaching and facilitation skills
- Experience supporting organizational change and team maturity development
- Ability to work effectively with both engineering teams and management
- Strong conflict-resolution and stakeholder-management skills
- Ability to operate effectively in a complex and sometimes high-pressure environment
- Excellent English communication skills
We Offer
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
not applicable for freelancers
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N-iX is a Ukraine and Poland based provider of software development outsourcing services, game development and professional services with 1700+ technical experts.
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