Senior Servicenow Technical Consultant

About the Position

We are seeking a Senior ServiceNow Technical Consultant to lead technical delivery and propose solutions for business problems in the UK.

About Atos Group

Atos Group is a global leader in digital transformation with approximately 67,000 employees and annual revenue of approximately €10 billion. Operating in 61 countries under two brands-Atos for services and Eviden for products-Atos Group is committed to a secure and decarbonized future. The primary role of the Senior Technical Consultant is to work closely with customers to understand and translate their business and technical requirements, propose solutions to business problems, and then lead the technical delivery of the chosen design.

Responsibilities

• Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements.
• Customer engagement to address the technical solution, including challenging and validating customer requirements.
• Providing creative solutions to resolve business problems, technology issues, process, and people challenges.
• Working with the Pre-Sales and Delivery teams to support, validate, and help deliver client presentations, workshops, proof or concept designs, and responses to technical and business enquiries.
• Hands-on technical delivery of the ServiceNow solutions, from design and development through to testing and implementation.
• Support the development and growth of the services delivered by Engage ESM practices.
• Excellent verbal and written communication skills required.
• Mentoring and coaching others, as well as sharing best practices and knowledge.

Requirements

• 3+ years of software implementation experience in either a development or consulting role.
• Proven leadership skills in managing small teams and projects.
• Ability to produce documentation at various levels including technical and customer-facing.
• Knowledge of IT and Enterprise Service Management or any large enterprise SaaS solution.
• Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential.
• ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM, or HR products are highly desirable.
• ServiceNow Certifications in all areas are highly desirable.
• Experience in multiple application architectures and supporting technologies.
• Expertise with scripting languages such as PERL, JavaScript, Python, and Shell.
• Web service proficiency (REST, SOAP) as well as XML and JSON knowledge.
• Knowledge of relational databases (MySQL, MSSQL, Oracle) beneficial.
• Must be prepared to travel.
• Must have legal authorization to work in the UK.

We Offer

• Pension Scheme - contributions matched up to 10%
• Private medical cover
• Income Protection
• Life Assurance
• 25 days paid leave + National Holidays
• Flex benefits program

Location

Flexible Work Model – Hybrid working with a minimum of 2-3 days per month in the office, supporting productivity, collaboration, and employee well-being.

Diversity, Equity & Inclusion

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.

Choose your future. Choose Atos.

Apply now »