About the Position

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

As a Senior Site Reliability Engineer at Okta, you will champion all things pertaining to reliability at Okta for Auth0. Working closely with the Product Engineers, Quality Engineers, Platform Engineers, and Architecture teams, your primary focus will be on ensuring production systems remain operational at all times, while continually setting and achieving long-term performance, reliability, and scalability goals in a platform with an exponential growth plan for the coming years.

With Okta’s increased dedication to ensuring customer availability expectations are exceeded in every way, you will play a key role as we evolve our system architecture to meet the demands of enormous growth and support the hundreds of millions of users who rely on us to provide uninterrupted access to business-critical enterprise and consumer applications.

Responsibilities

Working with other teams to run, own, and improve incident response processes
Participating in regular on-call rotations to ensure 24/7 coverage of all critical systems
Using existing monitoring tools to identify problems and resolve and/or escalate to service teams
Implementing changes to enable or improve infrastructure resilience, monitoring, and alerting

Requirements

Exceptional communication skills, including technical writing in the English language
Systematic problem-solving approach, coupled with a strong sense of ownership and drive
Understanding of microservices, cloud infrastructure (AWS, Azure), databases (SQL, No-SQL, Key/Value), containers (docker, kubernetes), web technologies (web sockets, http), and networking (SSL, routing, VPN)
Live and breathe SLIs, SLOs, error budgets, and SLAs
Strong belief in automating everything and reducing toil for yourself and teammates
Loves to work as a team, but is able to work effectively in a remote environment where tasks may be self-driven
Knowledge of Datadog or other observability platform is desired
The role expects the member to handle 24*7 on-call (on a rotational basis) independently

Experience

3+ years as a Site Reliability Engineer or in a Cloud Operations/DevOps role
2+ years using golang, shell scripting, and terraform
2+ years as a software developer in a SaaS environment
3+ years in a production environment supporting large-scale, mission-critical applications

We Offer

Supporting Your Well-Being
Driving Social Impact
Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

About the Company

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding, please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

U.S. Equal Opportunity Employment Information

Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status.

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Okta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

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The foundation for secure connections between people and technology

Senior Site Reliability Engineer

Job Description, Responsibilities & Requirements