Senior Site Reliability Engineer

About the Position

We are seeking a hands-on Senior Site Reliability Engineer to maintain, enhance, and support a Java services ecosystem while strengthening reliability, observability, and operational readiness. You will partner closely with engineering stakeholders, contribute during on-call efforts, and drive measurable SLO improvements.

Responsibilities

• Provide on-call support for Java backend services during business hours
• Troubleshoot complex distributed system issues using logs and telemetry
• Identify root causes and drive incident resolution through actionable changes
• Prepare and deploy patches to address cloud infrastructure issues
• Define and improve service metrics and dashboards to assess platform health
• Improve reliability and observability posture for key services
• Create and refine runbooks to standardize operational response
• Track and improve SLOs through repeatable processes
• Submit code changes that improve SLOs when errors occur
• Communicate operational issues clearly and concisely in writing during incidents

Requirements

• 3+ years of SRE/DevOps experience supporting production services
• Strong on-call support experience for backend service ecosystems
• Proven incident response skills using logs and telemetry to find root causes
• Hands-on Amazon Web Services experience
• Solid Amazon DynamoDB experience
• Solid Amazon ElastiCache experience
• Strong Git skills for contributing and reviewing code changes
• Working Gradle knowledge in Java service environments
• Strong observability and troubleshooting skills in distributed systems
• Clear written communication skills for live incident updates
• Fast learning ability to absorb information quickly and apply it under pressure
• English proficiency: B2 Upper-Intermediate

Nice to Have

• Kubernetes experience
• Terraform experience
• Grafana dashboarding experience
• New Relic monitoring experience
• Apache Kafka experience

We Offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek, and LinkedIn

Locations

• Argentina
• Chile
• Colombia
• Mexico

Skills

• Site Reliability Engineering
• Apache Cassandra
• Gradle
• Scala
• Apache Kafka
• Terraform
• Grafana
• New Relic
• Java
• Amazon ElastiCache
• Amazon Web Services
• Amazon DynamoDB
• Kubernetes
• Observability and troubleshooting in distributed systems
• Git