Senior Site Reliability Engineer – DevOps / 24x7 Production

About the Position

We're seeking a Senior Site Reliability Engineer – DevOps / 24x7 Production to join our global DevOps team in Krakow, supporting highly available services with SRE excellence.

Responsibilities

• Support 24x7 production services by applying Site Reliability Engineering best practices to improve stability and uptime.
• Resolve production incidents, perform root cause analysis, and facilitate post-incident reviews to prevent recurrence.
• Contribute to software architecture design in order to build reliable and scalable solutions.
• Drive end-to-end SDLC activities across requirements gathering, design, development, testing, deployment, and ongoing maintenance.
• Define application SLIs and SLOs, and build & maintain observability to continuously monitor operational performance.
• Create and execute action plans when failures occur to restore service health and meet target reliability metrics.
• Plan and execute application/infrastructure migrations, disaster recovery exercises, and product upgrades.
• Enhance automation and develop self-service capabilities to reduce manual effort and improve the user experience.

Requirements

• Minimum 5 years of professional experience in Production Application Support or Site Reliability Engineering, including strong troubleshooting and issue prevention in high-pressure environments.
• Proficiency with automation and build/monitoring tools such as Ansible, Jenkins, Prometheus, and Grafana.
• Strong analytical and troubleshooting skills with a reliability-first mindset.
• Solid engineering background with experience in one or more of: Java, Python, NodeJS, and SQL.
• Knowledge of the Software Development Life Cycle (SDLC) and practical application of its principles.
• Good communication skills and the ability to collaborate effectively with globally dispersed, cross-functional teams and vendors.
• Experience supporting large-scale services, including providing on-call support as part of a rotation to respond rapidly to critical incidents.

Nice to Have

• Prior experience supporting large Atlassian Jira and Confluence Data Centre instances.
• Solid knowledge of observability and monitoring practices using Grafana and Prometheus.

We Offer

• Competitive salary range: 21,000 - 25,200 PLN
• Hybrid work model (up to 3 remote days per week)
• Opportunity to work in a dynamic and innovative environment

About the Company

#MAKEYourCareerBETTER

• Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.

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