Senior Site Reliability Engineer

About the Position

We are seeking a highly skilled Senior Site Reliability Engineer to join our Platform Engineering team in Ukraine, focusing on event-driven infrastructure projects.

Responsibilities

• Design scalable and highly available systems, implementing solutions that use load balancing, auto-scaling patterns, canary releases, and blue-green deployments
• Develop monitoring and logging dashboards with tools such as New Relic, Prometheus, Grafana, and Datadog, ensuring observability through metrics, tracing, log aggregation, and alerting
• Assist teams in defining settings and thresholds for application-specific alerts and automations, acknowledging varying application performance requirements like response times and resource constraints
• Monitor system reliability and optimize performance using tools such as New Relic while applying DORA metrics to enhance development and operational performance, and maintain compliance with SLM metrics like SLAs, SLOs, and SLIs
• Advocate for and implement "Chaos" engineering practices to strengthen system resiliency
• Collaborate with cross-functional teams to improve platform engineering practices and ensure effective metrics analysis

Requirements

• Knowledge of Infrastructure-as-Code tooling, such as Terraform, for infrastructure management
• Understanding of scalability and high availability patterns, including load balancing, auto-scaling, canary releases, and blue-green deployments
• Proficiency in DevOps metrics (e.g., DORA) to measure and improve development and operational performance
• Familiarity with Service Level Management (SLM) metrics (e.g., SLAs, SLOs, and SLIs) to define, monitor, and ensure compliance within expected standards
• Expertise in monitoring, logging, and observability tools such as New Relic, Prometheus, Grafana, and Datadog
• Background in using Kafka to enhance the performance of event-driven, real-time data processing and streaming architectures
• Competency in tools that measure SLM, DevOps, and DORA metrics, including Apache DevLake, Grafana, and New Relic
• Skills in managing cloud infrastructure with providers such as AWS, Azure, or GCP
• Proficiency in CI/CD pipeline tools such as GitHub Actions, Jenkins, or GitLab CI
• Analytical skills to interpret metrics and provide actionable improvements
• Strong communication skills to foster collaboration within teams and with stakeholders

Nice to Have

• Understanding of Observability-as-Code tools and best practices
• Background in using "Chaos" engineering methodologies to enhance system resiliency

We Offer

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
• Participate in volunteer, charity programs and communities (both technical and interest-based)
• Focus on your professional growth:
  • Plan your individual career path together with your manager
  • Receive regular feedback from colleagues
  • Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
  • Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
  • Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
  • Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
  • Study at EPAM Solution Architecture School with the instructors who are practicing architects
  • Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
  • Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)
• Vacation and sick leave (including a sick leave without a medical certificate)
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
• Medical insurance for family members at corporate rates
• Company support during significant life events (childbirth or adoption, marriage, etc.)
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
• E-kids program - a free programming language training program for EPAMers' children

About the Company

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