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Senior Software Engineer

Intercom Berlin·Salary not specified

Primary stack

Ruby

Job description

About the Position

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. We're looking for a Senior Software Engineer to join our fintech team in Dublin, Ireland.

Responsibilities

As an experienced engineer, you will:

  • Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.
  • Write Ruby code, which knits together a lot of AWS, infrastructure, platform, and SaaS technologies that form the core of Fin's backend infrastructure.
  • Ship a change to production on your first day and a feature in your first week.
  • Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
  • Grow your team’s capacity by mentoring other engineers and interviewing candidates.

Requirements

  • 5+ years of industry experience in a software engineering role, preferably building a SaaS product.
  • Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.).
  • Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users.
  • Experience with Distributed systems.

We Offer

  • Competitive salary and benefits.
  • Hybrid working policy with at least three days in the office per week.
  • A radically open and accepting culture that fosters a safe and cohesive work environment.
  • Salesforce is an equal opportunity employer and maintains a policy of non-discrimination.

About the Company

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce.

© Intercom Berlin. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.

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