Senior Software Engineer

Remote - Dublin, Ireland

About the Position

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

We are looking for a Senior Software Engineer to join our Commerce Platform Team. This role will be part of a team of talented engineers who build services and products that operate at a massive scale. The successful candidate will design, build, and operate core billing platform services that help transition our platform and our customers to the next generation architecture.

Responsibilities

• Improve your knowledge of highly available and scalable distributed systems and use this knowledge to build new features into our platform.
• Design, implement, and operate both new features on our current services as well as new services that will be built from scratch.
• Leverage your excellent communication and written skills to articulate the "why" of the solution you are proposing, and have a good understanding of your team’s priorities and the customer impact.
• Troubleshoot and fix operational issues and have the opportunity to improve the troubleshooting procedures and tools.
• Execute full software development life cycle (SDLC).
• Develop flowcharts and documentation to identify solutions.
• Write well-designed, testable code.
• Document and maintain software functionality.
• Troubleshoot, debug and upgrade existing systems.

Requirements

• Required:

  • 5+ years of work experience building highly scalable products.
  • 5+ years of programming experience in object-oriented language (Java or similar) with clean code practices.
  • Expert knowledge in Object-Oriented Programming with a successful track record.
  • Experience contributing to architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
  • Experience working closely with our Product team to understand requirements and help to define technical work for the team.
  • Experience working with stakeholders at all levels - be able to dive into the nuts-and-bolts of how things work as needed.
  • Experience with relational and non-relational databases.
  • Experience delivering high levels of observability and proficiency in improving early warning systems, for example: has worked with Grafana/DataDog/Prometheus.
  • Collaborating with internal/external teams/engineers and fostering an inclusive environment, where all points of view are welcomed and encouraged.
  • Own and lead multiple domains of the platform (microservices, REST APIs, infrastructure) from inception to deployment and maintenance, while making best in class technical decisions that impact the success of the company.
  • Familiarity in Cloud Solutions, AWS, Kubernetes/EKS, CI/CD pipelines, Testing & Automation.
  • Self-driven - you take complete ownership of your tasks and champion efforts to get your tasks to completion.
  • Clear written and spoken communication skills.
  • Degree in Computer Science or a related field, or equivalent work experience.

• Desired:

  • Experience with on-call support for mission-critical customer systems.
  • Experience optimizing and debugging complex SQL queries.
  • Experience working on customer-facing applications.
  • Good debugging skills on production systems.
  • Proficient in Linux and containerization with Kubernetes.
  • Nice to have skills: gRPC, Python, Typescript, React, Apache Kafka.

We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

About the Company

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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