Senior Software Engineer-Network Protocols & Devices

About the Position

We Move Fast, Think on Our Feet, and Have Fun Doing It!

At Eleven, we thrive on solving complex challenges and pushing boundaries. We work at a rapid pace, embracing change, and staying laser-focused on delivering exceptional value to our customers.

We’re looking for visionary problem-solvers who excel in dynamic environments, embrace AI tools in streamlining work processes, adapt quickly, and drive innovation. If you love thinking outside the box, collaborating with top-tier talent, and having fun while making an impact-let’s talk!

The Senior Software Engineer-Network Protocols and Devices role is part of our Agile/Scrum SaaS Solutions Engineering team and helps support the Engineering team’s transition to an AWS cloud-native environment. This role contributes primarily to an AWS cloud-based central authentication platform used around the world to effortlessly and securely connect guests and residents (and all their devices) to the internet with an at-home Wi-Fi experience. Our platform serves a variety of markets. From hotels and multi-family residences to campgrounds and college campuses, every day, tens of millions of people benefit from the services we provide.

Responsibilities

• Configure, manage, and troubleshoot MikroTik RouterOS environments, including scripting, APIs, and policy enforcement
• Architect, implement, and maintain software systems that interact with or control network infrastructure
• Perform advanced network protocol integration, especially focused on RADIUS, 802.1X, and related AAA technologies
• Develop automation tools and network services that streamline configuration, authentication, and device lifecycle management
• Design, build, and maintain efficient, security-hardened containerized services optimized for resource-constrained environments and modern Linux-based infrastructure
• Collaborate with other development, product management, and UX team members to turn user stories into performant, scalable capabilities, features, services, and applications within the ecosystem
• Partner with team members across functions to solve architectural and code-design challenges
• Stay informed about service design and code best practices and champion decisions that will scale and make a difference in the long term
• Work within Agile methodology with two-week sprints
• Identify and incorporate security requirements in the software development lifecycle process
• Participate in security reviews as needed to facilitate technical discovery
• Mentor junior engineers and contribute to team-level knowledge sharing and best practices
• Participate in on-call rotation

Requirements

Must Have

• 8+ years of professional software engineering experience, ideally in network-focused roles
• Hands-on experience working with MikroTik devices, RouterOS scripting, API integration, and configuration automation
• Deep understanding of RADIUS, AAA workflows, 802.1X, EAP methods, and certificate-based authentication
• Solid understanding of network fundamentals: routing, switching, VLANs, firewalling, DHCP, DNS, VPNs, etc.
• Preferred Linux knowledge and comfort in CLI-driven environments
• Familiarity with Git, CI/CD pipelines, and Infrastructure-as-Code (CloudFormation preferred)
• Experience with RESTful API design and development
• Experience in complex AWS systems with an emphasis on Serverless (i.e. not using servers and containers to solve all problems)
• Experience building scalable cloud services
• Proven experience shipping product as part of an Agile team
• Strong desire to help a successful company scale existing cloud-based services while also being a significant contributor to the development of new products

Strongly Preferred

• Bachelor's degree in related field
• Works in a variety of languages and frameworks, from legacy.NET, C# and SQL to more modern Linux, Python, and Elasticsearch

We Offer

• Comprehensive compensation and benefits package including medical, dental, and vision coverage
• 401(k) plan
• Attractive paid time off policy
• Base salary range: $155,000-$165,000

About the Company

Eleven is a remote work employer that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].