Senior Solutions Engineer
Primary stack
Job description
About the Position
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. We are looking for a Senior Solutions Engineer to join our team in Israel (Remote).
Responsibilities
- Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers.
- Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill, and credibility.
- Deliver product and technical presentations to potential and existing customers.
- Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape.
- Drive product conversations based on need and problems with customers.
- Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public or private enablement material.
Requirements
- 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space.
- Open to various and complex assignments, requiring strong judgment, collaboration, and leadership.
- First-class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers.
- Love solving technical challenges and thrive on bringing creative solutions to our customers.
- Technical mindset and a desire to grow technically.
- Must be located in Israel.
We Offer
- Competitive salary range: ILS 600,000 - ILS 743,000 per year.
- Benefits include equity, bonus (if applicable), and other benefits listed on our careers page.
Why You’ll Thrive at Grafana Labs
- 100% Remote, Global Culture: As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization: Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication: Expect open decision-making and regular company-wide updates.
- Innovation-Driven: Autonomy and support to ship great work and try new things.
- Open Source Roots: Built on community-driven values that shape how we work.
- Empowered Teams: High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways: Defined opportunities to grow and develop your career.
- Approachable Leadership: Transparent execs who are involved, visible, and human.
- Passionate People: Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding: We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key: We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, color, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law.
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