Senior Solutions Engineer JAPAC

About the Position

Shape the future of cutting-edge marketing technology and deliver real business impact at Supermetrics!

We're looking for a dynamic, experienced Senior Solutions Engineer JAPAC to join our growing Solutions Engineering team and own the JAPAC region. This role suits a seasoned professional with a strong grasp of the digital marketing and advertising landscape.

Responsibilities

• Bring deep MarTech expertise to showcase Supermetrics' solutions and value proposition to key clients, working closely with our Sales team to drive strategic partnerships.
• Act as a trusted advisor, showing marketers how Supermetrics helps them unlock actionable insights from their data.
• Acting as a product expert when presenting Supermetrics' product range to customers and prospects.
• Making the business and technical outcomes clear for stakeholders across the marketing domain.
• Staying current on product releases and new features, and helping train new hires and colleagues.
• Capturing and relaying customer feedback and requirements to our product development team, so our solutions keep pace with the evolving marketing ecosystem.
• Building deep product knowledge, working closely with our support and product development teams to resolve critical technical issues.
• Understanding the fundamentals of the data stack and quickly picking up new systems relevant to the MarTech ecosystem to support the sales team.

Requirements

• 5+ years in a pre-sales technical customer-facing role in a SaaS company (or an agency background).
• A solid understanding of the MarTech or AdTech landscape, including ad platforms (Google Ads, Facebook Ads, etc.), analytics tools (Google Analytics, Adobe Analytics), and marketing automation platforms.
• Strong presentation and communication skills, able to convey the value of technical solutions to marketing professionals and executives.
• A clear understanding of SQL and SQL-based analytics, ideally hands-on; Python, R, or dbt knowledge is a strong plus.
• Fluent English (Mandarin is a plus).

We Offer

• Healthcare benefit
• Generous paid time off and parental leave
• Sports and wellbeing allowance
• A comprehensive benefits package including equity options
• High-quality work equipment

About the Company

Supermetrics builds an end-to-end marketing intelligence platform, with 15% of global advertising spend reported through our products. We help marketers turn their data into insights that improve business results and predict the best next step. Our technology streamlines marketing data for over 200,000 businesses through a network of agencies and customers like Shopify, HubSpot, and Nestlé.

We're a team of 300+ growth-minded people from diverse backgrounds. Together, we make a multicultural, resourceful, and collaborative team. Supermetrics operates on trust, transparency, and a keen customer focus. Forward-looking and action-oriented, we work hard to raise the bar in our industry. As team players, we help each other and win together.

We're hiring for a diverse, skilled, and collaborative team and building an inclusive workplace where everyone is treated fairly and respectfully. Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected.

It all started with a Google t-shirt... Read the rest of our growth story at supermetrics.com/about.

Our commitment to transparent hiring: At Supermetrics, we leverage AI in our early recruitment stages to efficiently match your skills to our roles and provide a frictionless scheduling experience. While AI helps us operate faster and fairer, all final hiring decisions and deep-dive interviews are conducted by our human team members.