About the Position

Grafana Labs, the company behind Grafana Cloud, is seeking a Senior Solutions Engineer who is fluent in Arabic to join our team in Spain on a remote basis. Our fully managed observability platform is trusted by over 10,000 organizations worldwide. As a Solutions Engineer, you will be the bridge between our technical team, customers, and the sales team, ensuring customer success through technical expertise and product knowledge.

Responsibilities

Partner with the Sales team to articulate Grafana's value proposition and strategy to customers.
Own technical engagements with customers, helping to close complex opportunities.
Deliver product and technical presentations to potential and existing customers.
Communicate effectively with customers and internal teams to provide feedback on our products and the competitive landscape.
Drive product conversations based on customer needs and problems.
Work with the team to enhance documentation, write blog posts, record videos, contribute to the knowledge base, and create other enablement materials.

Requirements

5+ years of technical pre-sales experience.
Open to various and complex assignments, requiring strong judgment, collaboration, and leadership.
Excellent written and oral communication skills to collaborate with remote teams and worldwide customers.
Fluent in Arabic.
Must be located in Spain.

Nice to Have

Experience with Open Source technologies or in the Metrics/Monitoring space.
Experience with sales methodologies like MEDD(P)ICC.

Compensation & Rewards

In Spain, the OTE (On-Target Earnings) compensation range for this role is EUR 107,250 - EUR 127,650. Actual compensation may vary based on level, experience, and skillset. All roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.

We Offer

100% Remote, Global Culture: Collaborate with a diverse, global team.
Scaling Organization: Meaningful work in a high-growth environment.
Transparent Communication: Open decision-making and regular updates.
Innovation-Driven: Autonomy and support to innovate.
Open Source Roots: Community-driven values.
Empowered Teams: High trust, low ego culture.
Career Growth Pathways: Opportunities to grow and develop.
Approachable Leadership: Transparent and involved executives.
Passionate People: Join a team of dedicated professionals.
In-Person onboarding: Learn about our culture and work.
Balance is Key: 30 days of annual leave per annum, including 3 Grafana Shutdown Days.

About the Company

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations. Built on open source and open standards, Grafana Cloud brings AI to observability and observability to AI, giving teams unified visibility to see, understand, and act on all their data. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law.

For more information, visit grafana.com and follow us on LinkedIn and X.

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Senior Solutions Engineer | Spain | Arabic Speaker | Remote

Job description