Senior Solutions Engineer

About the Position

Senior Solutions Engineer

Akeneo is the leading AI-powered Product Data Platform that helps brands, manufacturers, distributors, and retailers unify product data and pricing to power better product experiences, smarter decisions, and business growth in an AI-driven commerce world.

We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you’ll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.

Learn more about our culture and values via our Career page.

Responsibilities

• Deep Business & Value Discovery: Lead rigorous, multi-threaded discovery across a prospect's organization to uncover systemic business problems and map them directly to quantifiable Profit and Loss (P&L) impacts.
• Value-Driven Demonstration & Storytelling: Design and deliver highly tailored demonstrations that serve as "proof-of-value". Connect customer stories, product capabilities, and differentiators to the prospects’ pains and critical business issues.
• Co-piloting the Sales Strategy: Assist in the development and execution of sales strategies by providing technical insights and relevant recommendations, ensuring alignment between provided deal qualification, technical solutions, and sales goals. Partner with Account Executives to define and execute a how-to-win plan that reduces the average time-to-close a deal.
• RFP/RFI Response Preparation: Lead the functional and technical sections of RFP/RFIs, including gathering necessary information, drafting responses, and ensuring accuracy and competitiveness within the deadlines.
• Cross-Functional Collaboration: Work closely with product management, engineering, and support teams to relay customer feedback where relevant.
• Partner Relationship Building: Establish and maintain strong relationships with key technical stakeholders within partner organizations.
• Technical Solution Design and PoC Management: Lead the design of customized technical solutions that align with customer needs and requirements, ensure feasibility and alignment with the company's product capabilities, and lead PoCs with prospective customers when desired.

Requirements

• Experience in presales/technical sales, in a B2B SaaS or IT services company. Ideally, in the world of e-commerce, content management, or master data management.
• Fluency in German and English.
• An in-depth understanding of sales principles and the ability to apply them to various situations.
• Advanced problem-solving skills: an ability to anticipate and proactively address potential issues, as well as effectively communicate solutions to technical and non-technical stakeholders.
• Proven experience in identifying and resolving complex technical issues, optimizing processes and workflows, and driving innovation.
• Active listening: demonstrate your understanding, and effectively communicate with prospects and colleagues.
• Ability to identify and address underlying issues that may be driving objections and provide innovative and creative solutions to overcome them.

We Offer

• Competitive salary
• Flexible working hours, and a hybrid setup allowing 3-4 days working from home and enjoy 30 days of annual leave. Option to Work from Anywhere for up to 30 days per year.
• Home Office & Commuting Allowance: Enjoy a €500 budget to enhance your home office and a €45 monthly sustainable transportation allowance for eco-friendly commuting.
• Generous Parental Leave: Benefit from 14 weeks of paid maternity leave (pay topped up to average salary), 6 weeks of paid leave for the second parent. A gradual return to work program is also available.
• Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company.
• Professional Development: Access a €1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme."
• Comprehensive Onboarding: Start on the right foot with a structured company onboarding program.
• Sports & Wellness: Take advantage of an Urban Sports Club membership with a monthly deduction of €30.
• Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice.

About the Company

Akeneo is the leading AI-powered Product Data Platform that helps brands, manufacturers, distributors, and retailers unify product data and pricing to power better product experiences, smarter decisions, and business growth in an AI-driven commerce world.

We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you’ll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.

Learn more about our culture and values via our Career page.