About the Position

Senior Solutions Engineer

London, United Kingdom

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

More about our mission and what we offer.

Responsibilities

As part of the Wise Platform team, you’ll play a key role in providing technical consulting and product guidance to top tier banks and other partners integrating Wise into their products, primarily in a post-sale capacity.

You'll be:

• Acting as a trusted advisor and conduit between partners and Wise where your technical expertise will enhance the product development and integration process.
• Defining technical solutions, gathering requirements and supporting the delivery of integrations tailored to each partner’s needs.
• Supporting partners during the bespoke implementation collaborating across teams to ensure smooth delivery.
• Managing multiple integrations in parallel and navigating ambiguity.

You’ll also focus on:

• Enhancing the integration experience for banking partners by developing comprehensive and user-friendly documentation, robust APIs, readily available SDKs, practical examples, clear code samples, and detailed reference implementations.
• Working closely with the technical presales team to provide expert technical guidance and support throughout the sales cycle, playing a critical role in securing new partnerships by demonstrating the technical capabilities and benefits of Wise's solutions.
• Optimizing and streamlining internal processes to enhance team capacity and overall efficiency.
• Designing and developing innovative new features that expand the functionality of Wise's services and exposing these features through the public API.
• Diagnosing and resolving complex technical issues within the Wise product stack, providing second-line support to the API support team.
• Serving as the technical lead for complex partnerships, acting as a crucial intermediary between Wise's engineering teams and the partner's technical teams.
• Establishing a robust feedback loop between the partner and Wise's product teams to gather valuable insights and drive continuous product improvements.

Requirements

• Strong problem-solving and organisational skills, able to handle ambiguity and competing priorities.
• Familiarity with common design patterns and architectural principles, including domain-driven design (DDD), event-driven architecture (EDA), and microservices architecture.
• Familiarity with Java (Spring), Kubernetes, AWS, and service mesh architectures and technologies such as RESTful APIs, API design, Swagger, OpenAPI, and OAuth2.
• Familiarity and working experience with relational databases (e.g. MySQL, PostgreSQL) and non-relational databases (e.g., MongoDB, Cassandra).
• 6+ years in customer-facing engineering roles ideally within financial services or similar domain (e.g. solutions engineer, IT consultant, partner engineer, integration engineer, solutions consultant).
• Clear communication and strong interpersonal skills.
• Customer centric approach.
• Ability to convey technical concepts to non-technical audiences and work effectively with both technical and non-technical stakeholders to deliver projects.
• Strong self-management skills are essential, including the ability to manage individual projects and deals effectively. Prioritizing tasks across various work streams is also a key requirement.

We Offer

• Starting salary: £87,500 - £111,000 + RSU's
• Wise Benefits

For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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