Senior System Engineer

About the Position

Matrix Eastern Europe, the offshore division of Matrix IT, one of the leading global R&D services companies with more than 11,000 professionals, is looking for a Senior System Engineer to join one of our teams!

Responsibilities

• Design, implement, configure, and maintain IT infrastructure and systems.
• Provide Tier 2–3 technical support and troubleshoot complex infrastructure issues.
• Lead and execute infrastructure, cloud, and migration projects for new and existing customers.
• Plan, implement, upgrade, and maintain Microsoft-based environments.
• Manage and maintain virtualization environments, including VMware, Nutanix, and Hyper-V.
• Implement, maintain, and troubleshoot backup and recovery solutions, including Veeam.
• Configure, maintain, and troubleshoot network and security infrastructure, including Firewalls.
• Deploy and integrate infrastructure solutions in on-premises, hybrid, and cloud environments.
• Perform system upgrades, migrations, integrations, and ongoing infrastructure improvements.
• Work independently in complex and sensitive technical environments while maintaining high service and security standards.
• Collaborate with customers, vendors, and internal technical teams to deliver end-to-end infrastructure solutions.
• Continuously research and evaluate new technologies and recommend appropriate technical solutions.

Requirements

• 5+ years of hands-on experience as a System Administrator / System Engineer in an enterprise environment.
• Strong hands-on experience with Microsoft environments, including: Active Directory, Group Policy (GPO), Terminal Services / Remote VPN Services, Exchange / Exchange Online, Microsoft 365, Azure / Entra ID.
• Hands-on experience with Veeam - required.
• Proven experience designing, implementing, and maintaining virtualization environments, including VMware, Nutanix, or Hyper-V - required.
• Experience with FortiGate and/or Check Point Firewalls, including implementation, upgrades, maintenance, and troubleshooting.
• Solid understanding of networking and communication infrastructure, including hands-on experience with Cisco and/or Juniper equipment.
• Strong troubleshooting and problem-solving skills with the ability to handle Tier 2–3 infrastructure issues.
• PowerShell scripting and automation experience - advantage.
• Experience with NETAPP storage - advantage.
• Experience with hybrid/cloud environments and infrastructure migrations - advantage.
• Relevant certifications such as VMware, Microsoft, Azure, CCNA, or equivalent - strong advantage.

We Offer

• Additional 20 days of paid leave
• Professional and career benefits
• Top-quality work environment
• Online courses
• Online sports activities
• Team Buildings and Christmas Parties

Locations

• Sofia, Bulgaria
• Skopje, Macedonia
• Warsaw, Poland
• Remote