Senior Technical Account Manager - Key Accounts - Auth0

About the Position

Senior Technical Account Manager - Key Accounts - Auth0

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Responsibilities

As a Senior Technical Account Manager, you will:

• Key Account Partnership & Influence

  • Build deep, long-lasting relationships with customer engineering leads, product architects, and technical decision-makers as their primary technical advisor.
  • Masterfully apply technical expertise in Auth0 Customer Identity and developer-first architectures to solve complex identity challenges and influence customer strategy.
  • Collaborate with key accounts to design scalable B2B and B2C customer identity architectures aligned with their business and security objectives.

• Prototyping, Technical Execution & Advocacy

  • Hands-on Prototyping & Demos: Build lightweight Proofs of Concept (PoCs), configure test Auth0 tenants, and conduct live technical walkthroughs (such as custom Auth0 Universal Login branding, OAuth 2.0 grant flow implementations, and Auth0 Actions scripts).
  • API Testing & Integrations: Utilize tools like Postman to test, validate, and demonstrate Auth0 and Okta REST APIs (executing CRUD operations for users, roles, and application configurations).
  • Complex Problem Resolution: Dissect multi-faceted developer and architectural issues, proactively identify technical risks, and orchestrate effective solutions or escalations collaboratively with Customer Success and Engineering.
  • Advocate for customer technical needs within cross-functional product and engineering teams.

• Thought Leadership & Team Enablement

  • Provide best practices, workshops, and technical enablement for customer developers, software architects, and engineering leads.
  • Generate repeatable code samples, Postman collections, architectural guides, and strategy assets for the global TAM team.
  • Mentor peers, upskilling team capability with a focus on developer SDKs, API integrations, and Auth0 extensibility.

Requirements

• Experience: 8+ years of related professional experience (or 4+ years with a Master’s degree), including 3+ years as a Technical Account Manager, Solutions Architect, Technical Consultant, or Developer Advocate.
• Domain Knowledge: 3+ years in customer identity (CIAM), API security, web/mobile authentication, or modern application development.
• Education & Certifications: BA/BS/MS in Computer Science, Software Engineering, Information Technology, or related discipline (or equivalent experience). Auth0 Certified, Okta Certified, or equivalent industry certifications preferred.

Technical Mastery

• Identity Protocols: Deep, practical mastery of modern web authentication and authorization standards, specifically OAuth 2.0 (Authorization Code + PKCE, Client Credentials, etc.) and OpenID Connect (OIDC), alongside standard SAML 2.0 federation.
• API Prototyping Tools: Advanced experience working with REST APIs, webhooks, and tools like Postman to test API endpoints, manage collections, and demonstrate programmatic workflows.
• Development & Scripting: Strong hands-on ability to read, modify, or build simple web applications (e.g., JavaScript/TypeScript, Node.js, Python, React) to demonstrate authentication routing, protected routes, token validation, and Auth0 SDK integration.
• Customer Identity Patterns: Solid understanding of B2B and B2C identity patterns, tenant management, social identity providers, enterprise connections, and user migration strategies.
• Workforce & Provisioning Basics: Familiarity with core Workforce Identity concepts (SSO, SCIM provisioning, SaaS integrations) to support hybrid account requirements.

We Offer

• Competitive salary range of $160,000-$246,000 USD depending on location.
• Comprehensive benefits including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave).
• Equity (where applicable).
• Supportive and inclusive work environment.

About the Company

Okta: The World’s Identity Company™

Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents.

Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

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