About the Position

(Senior) Technical Process / Product Owner - Supply Tech (all genders)

About our Product & Tech Department

Our mission is to digitize the classic shopping stroll, turning it into a personalized, inspiring experience for every customer. Technology and data sit at the center of everything we build. We are not a fashion company with a tech team on the side. Tech drives our product, our strategy, and our growth.

Our proprietary tech stack powers our own shops and SCAYLE, our commerce infrastructure solution that serves over 350 brands globally. Same foundation, bigger stage. The challenges keep things interesting.

Responsibilities

• Champion the operational excellence of your business model cluster, taking full ownership of all data flows - from product and pricing to orders, shipments, and cancellation
• Perform hands-on incident handling and technical bug investigation to understand the root cause
• Communicate investigation results and recommended resolutions to application teams
• Strategically leverage insights from these investigations to drive the analysis and implementation of long-term preventative measures and shape system improvements
• Define, lead, and optimize E2E testing strategies for critical initiatives, ensuring comprehensive coverage and high-quality deployments
• Establish and optimize processes for bug lifecycle management, turning a reactive process into a continuous driver of operational excellence
• Collaborate with other Technical Process Owners to share best practices and drive cross-business model improvements and alignment

Requirements

• 4+ years of experience in a tech-business interface role (e.g., Process Owner, Technical PM, Business Analyst)
• Advanced SQL skills and proficient database knowledge, with a proven ability to interpret complex datasets and identify key patterns
• Hands-on experience in incident handling and root cause analysis
• A solid understanding of system integrations, APIs, and data flows
• Ability to read and interpret logs and payloads
• Proficient with Postman or similar API testing tools
• Excellent written and spoken English communication skills

Nice to Have

• Experience in eCommerce
• Experience with middlewares

Salary range

60k - 85k € per year

We Offer

• Competitive salary
• Benefits and Add-ons
• A place where you can be you

About the Company

We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are. Different backgrounds and perspectives make us stronger and shape our culture in ways that matter. What we stand for internally, we stand for as a brand: acceptance, inclusion, and a fairer approach to fashion.

Locations

• City: Hamburg
• Country: Germany
• Work Location Type: Hybrid