Senior Technical Product Manager (Biometric Authentication)

About the Position

Veriff is building the foundational trust layer of the internet, empowering people to safely and privately prove they are who they say they are. Our identity verification platform powers onboarding and authentication for some of the world's largest marketplaces, fintechs, and platforms. Biometric Authentication is our second-largest product, and it's how we move customers from one-time identity checks to continuous, lifecycle-long trust.

We are hiring a Senior Technical Product Manager (Biometric Authentication) to take primary ownership of Biometric Authentication: driving customer research, competitive roadmap strategy, and pricing, in close partnership with machine learning, engineering, design, sales, and GTM.

Responsibilities

• Own the product end-to-end: strategy, roadmap, and execution across a cross-functional squad of ML, engineering, and design.
• Own a commercial metric: diagnose the gap and design customer research and process changes to close it alongside sales and GTM.
• Make decisions at scale: reason about trade-offs in cost, conversion, and latency against live enterprise contracts, in real production conditions.
• Run a tight customer-feedback loop: turn enterprise customer feedback into a prioritized, defensible roadmap.
• Own competitive positioning and pricing: track the biometric and identity landscape and shape packaging and pricing grounded in real unit economics.
• Operate with high agency: get to independent operation within ~60 days and start clearing the highest-impact work early.

Requirements

• Technical background and fluency with technical systems: distributed transactional systems, machine learning, operational metrics, COGS, and SDK delivery.
• Experience thriving in a scale-up: high ambiguity, fast pace, and challenging environments.
• Strong understanding of B2B2C user experience: fluency in the end-user experience inside a business product.
• ~5+ years of product management experience.
• Experience in fintech or marketplace products.
• Background in authentication, security, or identity.
• Ability to program is a plus; you won't be building ML models but you should be able to do query, debug, and do root cause analysis independently.
• Previous Software Engineering / Data Science development experience.

We Offer

• Flexibility to work from home.
• Stock options that ensure your share in our success.
• Extra recharge days on top of your annual vacation.
• Extensive medical, dental, and vision insurance.
• Learning and Development & Health and Sports budget that you are free to tailor to your own needs.
• Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary.

About the Company

We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force.

We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives, and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you!

Please take the time to read our Recruitment Privacy Notice, which explains how we collect and process your data for recruitment-related activities in accordance with applicable laws. Please read the information carefully. By submitting the application with the required information, you acknowledge that Veriff processes the information for recruitment purposes. Please be informed that in the final stage of the recruitment process, we may request that you undergo identity verification. For more information, please see Recruitment Privacy Notice.