Senior Technical Product Manager

About the Position

We are seeking a Senior Technical Product Manager to join our team at Staffbase in Berlin. This role is pivotal in owning Hybrid Search end-to-end, from our upcoming GA release through the next stage of expansion into enterprise-grade, multi-platform search intelligence. This is one of the top initiatives in the company, with high visibility to senior leadership and a meaningful impact on how millions of frontline employees find the information they need.

Responsibilities

• Own the transition from GA release to the next phase - incorporating early customer feedback, defining what gets fixed vs. what gets expanded, and driving a clear prioritization call on roadmap direction
• Establish the right success metrics for search: balancing technical performance signals with genuine user value
• Work closely with the AI Assistant team to ensure search intelligence keeps pace with what the assistant surfaces
• Expand search coverage: video subtitle indexing, richer content types, deeper platform integrations (SharePoint, Confluence, and beyond)
• Build toward enterprise search: connecting Staffbase to the knowledge bases customers already use
• Drive re-ranking improvements and relevance quality as the product matures
• Help define what it means for an employee to find the right information, at the right time, from any device

Requirements

• 5+ years of product management experience, ideally with exposure to search, information retrieval, or AI/ML-powered products
• B2B SaaS background strongly preferred - you understand enterprise customers, IT stakeholders, and the complexity of integrations
• Demonstrated ability to work on technically complex products while keeping user needs visible and central
• You find satisfaction in iterating, improving, and maturing a product, not just launching it
• Confident and opinionated: you can hold your own with a senior, highly technical engineering team and negotiate priorities accordingly
• Technically fluent: you don’t need to write code, but you need to understand how search infrastructure, indexing, and ranking work well enough to have credible conversations about trade-offs
• User-oriented: even on a deeply technical product, you know how to tie performance metrics back to what actually matters for the end user

Nice to Have

• Experience with semantic or vector search - you understand embeddings, retrieval models, and the difference between keyword and meaning-based matching
• Familiarity with search relevance and re-ranking - you know what it takes to tune results quality and can have an informed conversation about signals, scoring, and trade-offs
• Experience working with indexing pipelines - understanding how content gets ingested, structured, and made searchable
• Exposure to enterprise knowledge integrations - connecting a search layer to external platforms like SharePoint, Confluence, or similar knowledge bases
• Awareness of AI-generated summaries or answer synthesis - you’ve worked on or alongside products that generate a direct answer from retrieved results
• Familiarity with search evaluation frameworks - you’ve thought about offline evaluation, human judgment, and metric design beyond just click-through rate

We Offer

• Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
• Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
• Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
• Support - we offer a company pension scheme
• Volunteers Day - you’ll get one day off per year for supporting a social project

About the Company

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels – intranet, employee app and email solutions – create engaging experiences that connect and empower employees.

Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, and Minneapolis–St. Paul, our diverse team of 550+ employees supports 2,000+ customers – reaching over 16.4 million employees – in transforming their employee experience.

We are proud to be a Unicorn company – privately valued at over $1 billion – demonstrating strong growth, innovation, and lasting impact in our industry.

Together, we’re shaping the future of workplace communication.