Senior Technical Program Manager – Product Intelligence & Human Data

About the Position

Senior Technical Program Manager – Product Intelligence & Human Data

Are you a Senior Technical Program Manager with a passion for leading complex, large-scale product intelligence and human data programs for a strategic technology client?

We are hiring a senior, client-facing delivery manager with strong program management, technical fluency, operational leadership, and executive-level communication. The individual will serve as the primary day-to-day point of contact accountable for assigned programs, translating client requirements into executable technical and operational plans and coordinating teams across engineering, field operations, recruiting, data, quality, and global delivery.

This is an exciting role where you will engage your knowledge and skills with technical stakeholders, challenge assumptions, identify delivery risks, and drive multidisciplinary teams toward measurable outcomes.

Location: Cupertino, CA (on-site 3x/week)

Reports to: Head of Product Intelligence & Human Data

Travel: Ability to travel up to 10% (national and global)

Responsibilities

• Client & Program Leadership

  • Serve as the primary point of contact for assigned programs.
  • Translate client requirements into executable plans.

• Technical Program Management

  • Lead complex programs involving multiple technical and operational workstreams.
  • Manage programs with aggressive timelines, evolving requirements, and significant execution complexity.

• Global Delivery & Operations

  • Coordinate teams across engineering, field operations, recruiting, data, quality, and global delivery.

• Data & Quality Management

  • Work with data workflows, quality management, technical requirements, and operational dependencies.

• Governance & Risk Management

  • Develop program governance, risk-management processes, dashboards, and executive reporting.

Requirements

• 10+ years of experience in technical program management, engineering program management, technical delivery, or similar roles.
• 5 or more years of experience managing large, distributed, cross-functional teams.
• Direct working experience with engineering teams and senior technical stakeholders.
• Experience managing programs with aggressive timelines, evolving requirements, and significant execution complexity.
• Exceptional client-facing communication and stakeholder-management skills.
• Ability to communicate effectively across engineering teams through senior executives.
• Experience developing program governance, risk-management processes, dashboards, and executive reporting.
• Ability to travel up to 10% to clients and delivery to global locations.

Nice to Have

• Experience supporting major global technology company.
• Experience with product testing, product validation, human data collection, AI/ML data programs, user studies, or related environments.
• Experience managing programs involving devices, sensors, hardware/software integration, or large-scale data collection.
• Familiarity with data pipelines, data validation, automation, analytics, and QA methodologies.
• Experience operating across North America, Europe, and Asia.
• PMP, PgMP, Agile, Scrum, engineering, or relevant technical certifications.
• Bachelor’s Degree

We Offer

• Competitive salary between $175,000 to $190,000 upon hire.
• VP incentive bonus.
• Benefits like medical, vision, dental, life, disability insurance, and paid time off (including holidays, parental leave, and sick leave, as required by law).

About the Company

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [email protected].