Senior UCC Engineer

London, United Kingdom

About the Position

We're seeking a Senior UCC Engineer to join Box in London, optimizing our unified communications and collaboration infrastructure.

Responsibilities

• Collaborate with the team on new conference room designs utilizing the latest developing technologies
• Maintain POC relationship with the broader Office Build-out team members
• Manage vendors for procurement, engineering collaboration, and integration
• Help scale the business by developing automations within UCC team processes
• Manage vendor portfolio relationships with companies like Zoom, Slack, and RingCentral
• Maintain UCC ticket backlog, utilizing Jira
• Create/maintain day-to-day support & management documentation for systems and services troubleshooting
• Maintain inventory and reporting of all infrastructure and computing assets

Requirements

• 5+ years experience with UCC systems (Video Conferencing, Audio Conferencing, and Live Events) in a large-scale corporate environment
• Experience in one or more control systems: Crestron, Extron, Logitech, Neat, Zoom, or QSC
• Strong ability to interact with and understand complex technical requirements across different departments
• Strong ability to communicate effectively in writing and verbally, including working with a geographically distributed team
• Strong organizational, planning, problem-solving, and documentation skills
• Ability to stay current with the latest hardware and software releases

Nice to Have

• B.S. in Computer Science or related field
• Project management skills
• Knowledge of Telephony tooling
• Knowledge of IM tooling
• Corporate Events Support and coordination
• Experience leading large, complex enterprise initiatives on a global scale
• Experience with office build-out projects
• Networking experience (Cisco, Arista, Palo Alto Networks)
• Working knowledge of essential security concepts
• One or more of the following certifications preferred: CTS, CTS-D, CTS-I, BiAmp, Slack, CCNA
• Demonstrate that you continue to keep your knowledge and skills up to date

We Offer

• Box Benefits package includes pension, medical and dental coverage
• Robust wellness program including 25 days of vacation (plus your birthday off!) and subsidized gym membership
• Free lunch, snacks, and drinks
• EMEA HQ office located in the impressive White Collar Factory on Old Street; www.whitecollarfactory.com and other European offices in Paris, Munich, Amsterdam, and Warsaw

About the Company

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

#LI-EMEA #LI-VM1