Service Advisor

About the Position

Camping World is seeking a Service & Collision Advisor to join our growing team. As a Service & Collision Advisor, you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service & Collision Department. Additionally, you will keep customers apprised of work progress.

Responsibilities

• Determine specialized product needs and services by working directly with customers
• Suggest add-on sales to increase average transactions
• Provide price estimates for designated installations prior to scheduling appointments
• Coordinate parts ordering and installation
• Coordinate with Insurance Companies on estimates and approvals
• Write or review all estimates for Collision work for customers and Insurance opportunities
• Keep customers apprised of work progress
• Train as needed on updated processes and procedures

Requirements

• A minimum of one year of service experience is preferred
• Previous RV product or camping lifestyle
• Ability to work daily on a computer and perform internet searches as needed
• Excellent organization and follow-up skills are required
• The ability to follow department procedures and policies
• Valid driver's license preferred
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
• Prolonged periods of standing, stooping, crawling, and bending

We Offer

• Competitive pay with uncapped commissions
• Paid Time Off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave (if eligibility is met)
• Tuition Reimbursement (if eligibility is met)
• On the job training opportunities

About the Company

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

For more information about our benefits, please visit: www.mycampingworldbenefits.com