Service Asset Manager

About the Position

Service Asset Manager

BEUMER Group, an international leader in intralogistics, is seeking a Service Asset Manager to drive lifecycle planning, modernization strategy, and long-term value growth of our installed base of intralogistics automation systems. This role is pivotal in transforming installed base data into actionable service strategies, enabling proactive lifecycle management, modernization opportunities, and sustainable service revenue growth.

Responsibilities

Asset & Lifecycle Management

• Maintain and govern the asset registry and lifecycle database for all customer systems and equipment
• Ensure asset data accuracy, completeness, and ongoing updates across the installed base
• Define and manage asset lifecycle stages, including commissioning, maturity, obsolescence, and end-of-life

Lifecycle Planning & Modernization Strategy

• Develop multi-year lifecycle, modernization, and replacement plans for customer systems
• Identify aging, obsolete, or high-risk assets and propose mitigation or upgrade strategies
• Partner with technical and service teams to define standard modernization and upgrade offerings

Installed Base Growth

• Support the growth of service and modernization revenue by identifying opportunities within the installed base
• Collaborate with Sales and Service Directors to align lifecycle plans with commercial strategies
• Provide lifecycle insights and asset intelligence to support customer proposals and business cases

Cross-Functional Coordination

• Work closely with Service Directors to align asset strategies with regional and customer-specific service plans
• Coordinate with the Service Operations Manager to ensure lifecycle strategies are operationally feasible
• Partner with Sales to support customer engagement, forecasting, and pipeline development related to modernization and replacement

Reporting & Analytics

• Develop dashboards and reports related to asset health, lifecycle status, and modernization pipeline
• Track KPIs related to installed base coverage, lifecycle risk, and upgrade penetration
• Provide regular updates and recommendations to the Senior Service Manager

Requirements

Required Qualifications

• Bachelor’s degree in Engineering, Supply Chain, Business, or a related field (or equivalent experience)
• 7+ years of experience in asset management, lifecycle management, obsolescence management, and installed base management service management, within industrial automation, intralogistics, or related industries
• Strong understanding of long-life industrial systems and service-based business models
• Experience working with asset databases, CMMS, ERP, or service management tools

Preferred Qualifications

• Experience in intralogistics automation (AS/RS, conveyors, sortation, AGVs/AMRs, warehouse control systems)
• Familiarity with modernization and retrofit strategies for industrial automation systems
• Experience supporting service sales or installed base development initiatives
• Knowledge of lifecycle cost analysis and asset risk assessment

Key Skills & Competencies

• Strong analytical and data management skills
• Ability to translate technical asset data into actionable business strategies
• Excellent cross-functional collaboration and communication skills
• Customer-focused mindset with a proactive, long-term view of asset performance
• Comfortable working independently in a remote environment

We Offer

• Competitive salary range: $120,000.00 - $130,000.00 Annually
• Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
• 401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
• Life Insurance / Long Term Disability: Peace of mind for you and your loved ones.
• Ancillary Insurances: Including vision, accident, and critical illness insurance.
• Generous Paid Time Off: Achieve the optimal work-life balance.
• Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
• Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.

About the Company

BEUMER Group is an international leader in intralogistics, specializing in conveying, loading, palletising, packaging, sortation, and distribution technology across a wide range of industries, including airports, e-commerce, warehousing & distribution, and bulk material handling. We offer the right solution for nearly every logistics challenge.

As a family-owned company, BEUMER combines tradition with innovation. We are proud of what our employees create each day. Integrity, Inspiration, Quality, and Teamwork!

Equal Opportunity Statement

BEUMER is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex (including pregnancy and breastfeeding), gender, affectional or sexual orientation, gender identity or expression, transgender status, national origin, age, ancestry, disability (mental or physical), veteran status, genetic information, atypical hereditary cellular or blood trait, marital status, civil union status, domestic partner status, or any other status protected under local, state, or federal laws. This commitment applies to recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment.

By accepting an offer of employment with BEUMER, the employee agrees to abide by all policies and practices that promote a workplace free from discrimination and harassment and acknowledges BEUMER’S commitment to diversity and inclusion.