Service Delivery Manager Regis-TR

About the Position

SIX drives the transformation of financial markets. What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.

We are currently looking for a Service Delivery Manager Regis-TR to join our team in Madrid. This role offers the opportunity to work in a highly dynamic and regulated financial market environment. If you are passionate about software delivery, governance, and operational excellence, our REGIS-TR Service Delivery team would like to hear from you.

Responsibilities

• Lead the governance of the application, ensuring adherence to SDLC standards, quality requirements, and agreed ways of working.
• Own release planning and delivery execution in collaboration with Product Owners and development teams, ensuring transparency on scope, timelines, dependencies, and risks.
• Monitor delivery performance, define and analyze delivery metrics, and drive continuous improvement initiatives to enhance quality and efficiency.
• Support solution implementation and operational excellence activities, ensuring service stability, incident follow-up, and production readiness.
• Act as the main business stakeholder for application-related initiatives while ensuring compliance with internal controls, risk management, security, and regulatory requirements.

Requirements

• University degree in Computer Science, Engineering, Information Systems, Business Technology, or a related discipline.
• Proven experience in Service Delivery Management, Application Management, Product Delivery, or a similar role within a software development environment.
• Strong understanding of Agile methodologies, SDLC governance, backlog management, release planning, and software quality practices.
• Experience working with multiple stakeholders across Business, Product, IT, Operations, Risk, Compliance, and Security functions.
• Excellent communication, stakeholder management, and problem-solving skills, with the ability to drive delivery in complex and regulated environments.
• Fluent in English (written and spoken).
• Spanish is considered an advantage.

We Offer

• Flexible Work Models: We trust our employees and offer a work environment that is well-balanced, productive, and fosters success.
• Personal Development: You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.
• Agile Working Methods: Whether through scrum or design thinking, we solve exciting tasks together in teams.

About the Company

SIX drives the transformation of financial markets. What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.

Apply now »

For this vacancy, we only accept direct applications. Diversity is important to us. Therefore, we are looking to receive applications regardless of any personal background.

If you have any questions, check out our FAQ page or call Yuliya Stoyko at +34 917095993.