Service Engineer

About the Position

We are seeking a Service Engineer for Pharma Machinery in Tokyo, Japan. Join Körber Japan to provide technical support and maintenance for pharmaceutical equipment.

Responsibilities

• Performs installation, commissioning, validation support, troubleshooting, conversions, and maintenance.
• Supports sales and project manager’s activities including attending customer meetings.
• Reports duty documents (technical reports, customer complaints, etc.) to both external and internal parties.
• Provides trainings to customers.
• Makes direct communication with peers at HQs of respective products for technical clarifications.
• Attends internal trainings at respective HQ’s factories or as OJT at customer premises (Japan or abroad).

Requirements

• Completed vocational training in a technical field, preferably in mechatronics, or electrical engineering, or information electronics.
• Minimum 3 years of experience as a field service in the pharma industry, particularly with experience in inspection, sterile filling, primary and secondary packaging is a plus.
• Good understanding of pharmaceutical manufacturing industry (GMP, IQ, OQ, validation processes, etc.)
• Demonstrates strong customer and service orientation along with excellent communication skills.
• Native-level Japanese proficiency and good written and spoken English.
• Willingness and ability to travel extensively within Japan and occasionally to HQ abroad for FAT and training.
• Ability to work independently as well as collaboratively within an international sales/service team.

Preferred Skills

• Electrical engineering
• Information electronics
• Sterile filling
• Primary and secondary packaging
• German

We Offer

• Competitive salary
• Opportunity to work with a leading international technology group
• Professional development opportunities

About the Company

Körber is a global technology company for intelligent manufacturing and supply chain solutions. As a reliable innovation partner, Körber turns entrepreneurial thinking into customer success by providing leading technology to fuel what’s next – from end-to-end pharma production and advanced supply chain solutions to high-tech machinery and process equipment. Körber combines deep domain expertise with integrated hardware, software, and digital services, to help customers take the next step.

For questions, please contact us via [email protected]. We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone.

Please apply exclusively via the “Apply now” button.

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.