Service Supervisor - Acheson
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Job description
About the Position
Service Supervisor - Acheson
Liebherr-Canada Ltd. is seeking a dedicated Service Supervisor to lead the daily operations of our workshop in Acheson, AB. This role is pivotal in ensuring all maintenance, repair, fabrication, and service activities are completed safely, efficiently, and to the highest quality standards.
Responsibilities
- Promote and enforce Health & Safety policies, procedures, and regulatory compliance within the workshop.
- Lead housekeeping initiatives to maintain a safe, clean, and organized work environment.
- Plan, schedule, and allocate workshop labor and resources to ensure efficient daily operations.
- Monitor workflow, job progress, and priorities to meet customer deadlines and operational targets.
- Coordinate the procurement of parts, materials, and equipment required for ongoing projects.
- Assist with quoting, estimating, project planning, and job costing while ensuring accuracy and profitability.
- Perform quality inspections and verify completed work meets company and customer standards.
- Provide regular updates to customers, management, and stakeholders regarding job status, delays, and resource requirements.
- Serve as a technical advisor to support complex projects and operational decision-making.
- Manage customer feedback, resolve concerns, and support investigations into complaints to ensure customer satisfaction.
- Develop and maintain systems for recording, tracking, and storing customer and project information.
- Support workforce development through apprentice mentorship, labor forecasting, and resource planning to meet current and future business needs.
Requirements
- Minimum of 3 years of relevant work experience.
- Heavy Equipment Technician (HET) Journeyperson Certificate.
- Strong organizational, scheduling, and project planning skills.
- Proven diagnostic, troubleshooting, and problem-solving abilities.
- Strong leadership skills, with the ability to coordinate teams, mentor apprentices, and support safe and efficient workshop operations.
We Offer
- Unionized position
- $5,000 annual License Bonus
- Extensive benefits with employer paid premiums after 120 days
- Paid vacation starting at 120 hours PLUS 48 hours of dedicated sick time
- 6% employer RRSP matching
- $3,000 annual allowance for continuing education
- International training & development work opportunities for select roles
- Top of the line equipment
- And much more!
About the Company
The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd. has 11 branch locations across Canada providing sales, service, and product support for equipment in the construction, mining, material handling, crane, aerospace, and transportation industries.
Location
Liebherr-Canada Ltd.
10440 267 ST
T7X 6A2 Acheson, AB
Canada
Contact
For inquiries, please contact Sophia Jager.
One Passion. Many Opportunities.
Job ID: 85280
Division: Liebherr International
Company: Liebherr-Canada Ltd.
Area of employment: Engineering
Country: Canada
Entry level: Professionals
Type of contract: full time
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Sophia Jager.
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