ServiceNow Consultant with German

About the Position

Our Consulting team at BearingPoint is dedicated to optimizing client business operations through advanced ERP and CRM systems. With deep expertise in SAP across various domains like finance, logistics, data, and technology, we streamline processes and enhance decision-making efficiency. Our proficiency in Salesforce helps us improve customer relationships with innovative strategies. We leverage data tools like PowerBI for insightful analytics and excel in Microsoft cloud technologies, particularly Azure, to provide secure and scalable solutions. Additionally, our team develops integrated mobile front-end and back-end applications, ensuring user-friendly mobile access to ERP and CRM systems.

BearingPoint is working on building its ServiceNow offering and portfolio in multiple countries. The team involved in business development is a multicultural team based in different locations around Romania and Germany and they are looking to grow their internal consultant teams with experienced professionals who can help with knowledge, internal trainings and client proposals on the business side as well as technical input in project related activities.

Responsibilities

• Responsible for designing, testing, implementing, and supporting ServiceNow systems.
• Administer, maintain, and support the existing ServiceNow modules.
• Implements new modules and business flows in ServiceNow Application.
• Responsible for maintaining and enhancing existing modules and business flows in ServiceNow Application for adapting them to the customers’ business needs.
• Works closely with business analysts and vendors/customers to gather requirements in order to ensure the customer’s business needs and expectations are met in a timely and cost-effective manner.
• Prepares and modifies technical documentation and requirements during the different phases of the project.
• Researches, evaluates, and recommends third party integration and applications as appropriate.
• Reports on progress, issues, and problems to the supervisor; providing lessons learned and giving suggestions to optimize the work processes.
• Train internal and external resources as per project/BearingPoint needs.

Requirements

• Diploma in computer science or information technology or a comparable degree.
• 3+ years of relevant consulting/implementation experience in ServiceNow.
• At least one active ServiceNow certification: Certified Implementation Specialist, Certified System Administrator, etc.
• Good communication skills verbal and written both in English and in German.
• Interaction with the customer on different levels: business, sales, service, tech.
• Work experience in multicultural environments.
• EU citizenship (or Permanent residency in the Czech Republic) as well as already living in the Czech Republic.

Nice to Have

• ITIL Foundations.
• Experience with ServiceNow upgrades.

We Offer

Attractive Compensation Package

• Our compensation package includes a fixed salary with yearly evaluations and performance-related bonuses, and referral bonuses.

Health and Well-being

• Our benefits package includes Multisport Card, private medical subscription at Canadian Medical, pension insurance contribution, up to 8 weeks of remote work per year, sick days, home office, Prague transportation benefit (Lítačka).

Personal and Professional Development

• Our training and development opportunities include tailored training and certification curricula, an e-learning system available for all employees, and firm-wide as well as regional level training programs.

About the Company

BearingPoint is an independent management and technology consultancy with European roots and a global reach. The company operates in three business units: Consulting, Products, and Capital. Consulting covers the advisory business with a clear focus on selected business areas. Products provides IP-driven digital assets and managed services for business-critical processes. Capital delivers M&A and transaction services.

BearingPoint’s clients include many of the world’s leading companies and organizations. The firm has a global consulting network with more than 10,000 people and supports clients in over 70 countries, engaging with them to achieve measurable and sustainable success.

BearingPoint is a certified B Corporation, meeting high standards of social and environmental impact.

In the Czech Republic, BearingPoint currently operates with one office in Prague. We work closely with all BearingPoint entities and offer technology and management consulting services with a human touch to both local and international top clients.

Our office in Prague allows us to leverage work with customers who have large operations and affiliates in the Czech Republic and other countries in the heart of Europe.

Together with our colleagues from Romania, Portugal, and India, we are part of BearingPoint’s Cross-Shore Enablement Hub (CSH) which offers a wide range of Consulting expertise.