ServiceNow Consultant/Developer
Primary stack
Job description
About the Position
We are a young and fast-growing IT company which provides professional consulting and software development services. We are dedicated to help our clients grow through our combined business-IT knowledge. Our expertise among different technologies helps us to deliver the most suitable solution for every need.
We are passionate about what we do and the services we offer. We offer a friendly environment, where people can talk and share freely and we do value, challenge, and reward our employees.
Currently, we are looking for a highly motivated person for the position of ServiceNow Consultant/Developer. We value team members who are committed and reliable, can work collaboratively and flexibly together.
Responsibilities
- Design, development, and implementation of software modules, business processes, and functionalities
- Design and deliver consulting and technical methodologies around the ServiceNow platform
- Providing software configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, custom scripting, and third-party software integrations
- Work with clients to assess current state processes and tools, define ServiceNow requirements, develop, and configure the ServiceNow platform
- Work with clients to assess current state processes and tools, define requirements, develop, and configure products and functionalities
- Troubleshoot product and application issues
Requirements
- 3+ years of experience with ServiceNow
- Good level of understanding of client and server APIs
- Good level of understanding of ServiceNow core products in ITSM, ITBM, ITOM such as Service Catalog, Change/Incident/Problem Management, CMDB/Asset Management, Project/Resource Management
- Good understanding of implementation methodologies/SDLC (ex. Agile Scrum, Waterfall) and ServiceNow development best practices
- Practical experience and knowledge in JavaScript, HTML, CSS/Bootstrap, XML, JSON, Object-Oriented Programming (Other functional programming languages are considered a plus)
- Practical experience and knowledge in relational databases (MySQL, MS SQL), SOAP and REST, and AngularJS
- Experience in working and understanding 3rd party APIs and library’s documentation
- Strong communication and analytical skills
- Strong willingness to learn new technologies and self-development motivation
- Excellent verbal and written communication skills in English
- Generating detailed documentation, both technical and user guides
- Comfortable communicating with Business Leaders/Stakeholders
Nice to Have
- ServiceNow certifications – CSA, CAD, CIS
- Experience in a software consulting, business analysis, or application support position involving enterprise software solutions
- Knowledge of ITIL and ITSM software (ITIL v3/v4 Foundations certificate)
- Bachelor’s degree or student in Computer Science, Engineering, or related area
We Offer
- Opportunity to work in a dynamic and fast-growing IT company
- Friendly and collaborative work environment
- Competitive compensation package
- Professional development opportunities
About the Company
We are a young and fast-growing IT company which provides professional consulting and software development services. We are dedicated to helping our clients grow through our combined business-IT knowledge. Our expertise among different technologies helps us to deliver the most suitable solution for every need.
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