ServiceNow Developer

About the Position

We are seeking a ServiceNow Developer with expertise in geospatial data and field service management to join our team in Singapore.

Responsibilities

• System Troubleshooting: Analyze complex software failures, perform deep technical root-cause analysis, and develop structural solutions to ensure peak system stability and performance.
• Geospatial & Fleet Support: Serve as a subject matter expert in spatial mapping data and field service applications, ensuring critical asset coordinates and mobile workflows sync seamlessly.
• Cross-Functional Collaboration: Partner with multiple internal engineering, project, and infrastructure teams to handle end-to-end integration issues and support business-critical systems.
• Risk Mitigation: Proactively monitor system health to identify potential infrastructure risks, recommending architecture and workflow improvements to prevent operational disruptions.
• Knowledge Governance: Lead the technical documentation of troubleshooting methodologies, known errors, and system workflows to elevate the support capabilities of the wider team.
• Continuous Improvement: Evaluate new support tools, monitoring scripts, and technical optimizations to drive system automation and efficiency.

Requirements

• Professional Experience: Minimum of 5 years of professional experience in application support, software engineering, or technical systems maintenance.
• Geospatial Domain (Must Have): Expert, hands-on proficiency in ESRI ArcGIS and Leaflet.js for handling geospatial web maps and data visualization layers.
• Field Service Domain (Must Have): Advanced proficiency and practical implementation or support experience with ServiceNow Field Service Management (FSM).
• Analytical Mindset: Outstanding debugging, problem-solving, and root-cause analysis instincts across multi-tier enterprise applications.
• Leadership & Communication: Strong interpersonal skills to influence technical decisions, collaborate effectively across diverse teams, and guide team choices under pressure.

We Offer

• Competitive salary range: SGD 6,000 - SGD 7,000 per month
• Contract employment type
• Opportunity to work in a mission-critical national service and infrastructure provider dedicated to maintaining essential public systems.

About the Company

A mission-critical national service and infrastructure provider dedicated to maintaining essential public systems. The organization offers a highly collaborative, fast-paced technology environment focused on deploying advanced automation and geospatial solutions.

How to Apply

Please click on the 'apply' button to apply online. For more information, please reach out to Vievien Nathan. (EA: 94C3609 / R1440037)