ServiceNow Developer with IRM (f/m/x)

About the Position

ServiceNow Developer with IRM (f/m/x)

We are seeking a Senior ServiceNow Developer with IRM experience to join our team in Poland, enhancing customer platforms and optimizing workflows.

Responsibilities

• Creating and maintaining existing documentation
• Taking part in the testing and deployment activities
• Participating in requirement analysis and review sessions, design reviews, and Scrum meetings
• Executing platform upgrades, including skipped records review
• Performing administration duties, configuration tasks, and general activities in ServiceNow, including standard configuration, security, workflow, data management, and integration
• Identifying opportunities for potential automation to enhance the end-user experience with the platform
• Developing scripts in various areas (Business Rules, UI Actions, Access Control Lists, UI Policies, UI Pages)
• Creating, customizing, and modifying Flow/Workflow, portals, and widgets
• Setting up dashboards with reporting capabilities
• Integrating with 3rd-party tools and other ServiceNow instances (including out-of-the-box APIs and REST/SOAP web services)
• Validating the technical solution before deployment

Requirements

• Minimum 5 years of experience as a ServiceNow Developer
• Experience with core ServiceNow modules, including Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, and Service Request Management
• Previous work with the ServiceNow IRM (Integrated Risk Management) module, including configuration of Risk Management, Policy and Compliance Management, Audit Management, and Vendor Risk Management
• Knowledge of risk assessment methodologies, control testing, issue management, and implementation of compliance frameworks within ServiceNow IRM
• Ability to configure risk statements, control objectives, risk indicators (KRI), and reporting dashboards in IRM
• An organized and focused approach to work
• Strong analytical and communication skills
• Fluency in Polish and English is required
• Residing in Poland required

Nice to Have

• Relevant ServiceNow certifications

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional development opportunities

About the Company

Sii Polska

At Sii, all employment-related decisions are made solely on the basis of qualifications and competencies. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. We actively promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.

Locations:

• Bialystok, Poland
• Bydgoszcz, Poland
• Cracow, Poland

Work Modes:

• Remote
• Hybrid
• Office