ServiceNow Expert Engineer

About the Position

ING Hubs Poland is hiring!

We are looking for a ServiceNow Expert Engineer to join our team in Katowice, Poland.

Responsibilities

• Developing, maintaining, and supporting ServiceNow applications in line with business requirements and best practices
• Integrating ServiceNow with other systems using APIs, web services, and orchestration
• Troubleshooting and resolving issues related to functionality, performance, and security
• Collaborating closely with developers, product owners, and other stakeholders to deliver high-quality solutions
• Supporting the Product Manager with functional refinements to assess technical feasibility
• Staying up to date with the latest ServiceNow features and platform trends

Requirements

• At least 5 years of experience in ServiceNow development and administration
• Experience with IT Service Management (ITSM) and/or IT Operations Management – Data Foundations
• A minimum of 5 years’ experience with common web and platform technologies such as XML, JavaScript, JSON, HTML, and CSS
• Experience with CI/CD and Automated Test Framework (ATF)
• ServiceNow Certified System Administrator (CSA) certification
• ServiceNow Certified Application Developer (CAD) certification
• ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM) and/or ServiceNow Certified Implementation Specialist – Data Foundations (CIS-DF)
• A strong command of English, both written and spoken
• A growth mindset, strong customer focus, and a collaborative attitude
• The ability to understand, challenge, and deliver solutions that meet business requirements

Nice to Have

• Experience with Now Assist
• ServiceNow Certified Implementation Specialist – any other product
• Experience with Azure DevOps
• Experience with Kafka

We Offer

• Competitive salary: 13 000 - 18 000 PLN gross
• Full-time employment
• Opportunity to work in a dynamic and innovative environment

About the Company

At ING, we create an inclusive culture where everyone has the opportunity to develop and make an impact on our customers and society. We always support diversity, equality, and inclusion. We do not tolerate any form of discrimination, whether due to age, gender, gender identity, culture, experience, religion, race, disability, family responsibilities, sexual orientation, or anything else. If you need support or adjustments during the recruitment process or interview, contact the recruiter indicated in the announcement. We will be happy to help you make the process fair and accessible. Learn more about our commitment to diversity and inclusion here.

The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations.