ServiceNow Expert Engineer

About the Position

ING Hubs Poland is hiring!

We are looking for a ServiceNow Expert Engineer to join our team in Katowice, Poland. The expected salary for this position is 13,000 - 18,000 PLN gross.

Responsibilities

• Developing, maintaining, and supporting ServiceNow applications in line with business requirements and best practices.
• Integrating ServiceNow with other systems using APIs, web services, and orchestration.
• Troubleshooting and resolving issues related to functionality, performance, and security.
• Collaborating closely with developers, product owners, and other stakeholders to deliver high-quality solutions.
• Supporting the Product Manager with functional refinements to assess technical feasibility.
• Staying up to date with the latest ServiceNow features and platform trends.

Requirements

• At least 5 years of experience in ServiceNow development and administration.
• Experience with IT Service Management (ITSM) and/or IT Operations Management – Data Foundations.
• A minimum of 5 years’ experience with common web and platform technologies such as XML, JavaScript, JSON, HTML, and CSS.
• Experience with CI/CD and Automated Test Framework (ATF).
• ServiceNow Certified System Administrator (CSA) certification.
• ServiceNow Certified Application Developer (CAD) certification.
• ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM) and/or ServiceNow Certified Implementation Specialist – Data Foundations (CIS-DF).
• A strong command of English, both written and spoken.
• A growth mindset, strong customer focus, and a collaborative attitude.
• The ability to understand, challenge, and deliver solutions that meet business requirements.

Nice to Have

• Experience with Now Assist.
• ServiceNow Certified Implementation Specialist – any other product.
• Experience with Azure DevOps.
• Experience with Kafka.

We Offer

• Competitive salary.
• Opportunity to work in a dynamic and inclusive environment.
• Professional development opportunities.

About the Company

Chez ING, nous voulons libérer tout le potentiel de nos collaborateurs, grâce notamment à une culture inclusive où tout le monde peut se développer et avoir un impact sur nos clients et sur la société. Nous veillons à ce que la diversité, l'équité et l'inclusion soient prioritaires. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous ne tolérons aucune forme de discrimination, qu’elle soit liée à l'âge, au sexe, à l'identité sexuelle, à l'origine culturelle, à l'expérience, à la religion, à la race, à l'origine ethnique, au handicap, aux responsabilités familiales, à l'orientation sexuelle, à l'origine sociale ou à tout autre statut protégé par la législation.

If you need assistance during the application and/or interview process, please contact the recruiter for the relevant position. We will be happy to support you to ensure a fair and accessible process. Learn more about our commitment to diversity, inclusion, and belonging.