Job Description, Responsibilities & Requirements
About the Position
We are seeking a skilled ServiceNow RPA Developer to design, develop, and deploy robotic process automation solutions within the ServiceNow platform. The ideal candidate will work closely with business stakeholders, architects, and developers to automate manual processes, improve operational efficiency, and ensure scalable automation solutions aligned with enterprise standards.
Responsibilities
- Design, develop, and implement RPA solutions using ServiceNow RPA Hub
- Analyze business processes to identify automation opportunities
- Collaborate with business analysts and stakeholders to gather requirements
- Build reusable automation components and workflows
- Integrate ServiceNow RPA with internal and external systems
- Perform unit testing, integration testing, and support UAT activities
- Monitor bot performance and troubleshoot production issues
- Optimize existing automations for performance and reliability
- Maintain technical documentation and automation runbooks
- Follow ServiceNow development best practices and governance standards
- Support CI/CD pipelines and deployment activities
- Ensure security and compliance requirements are met
Requirements
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Must have
- 2+ years of experience in RPA development
- Hands-on experience with ServiceNow RPA Hub
- Strong knowledge of ServiceNow platform and scripting (JavaScript)
- Experience with REST/SOAP APIs and system integrations
- Understanding of workflow automation and orchestration
- Experience with debugging and troubleshooting automation workflows
- Familiarity with ServiceNow Flow Designer
- Knowledge of version control tools (Git preferred)
- Strong analytical and problem-solving skills
- Good communication and stakeholder management skills
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Nice to have
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- Experience with other RPA tools (UiPath, Automation Anywhere, Blue Prism)
- Experience with Agile/Scrum delivery model
- Knowledge of ITSM processes
- Experience with CI/CD and DevOps practices
We Offer
- Senior position
- Remote work in India
About the Company
Luxoft is a global leader in digital transformation and technology services, empowering businesses to innovate and thrive in the digital age. Join our team and be part of a dynamic and forward-thinking organization.