ServiceNow Solution Architect
Job description
About the Position
Are you passionate about leveraging technology to drive innovation in the semiconductor industry? Join EPAM Systems as a ServiceNow Solution Architect in Kazakhstan and collaborate with a global leader in advanced technology systems for semiconductors. Your role will involve enhancing our governance perspective, ensuring a stable ServiceNow platform that aligns seamlessly with evolving business and IT needs.
If you're ready to play a key role in expanding ServiceNow usability at scale, reducing platform sprawl, increasing customer satisfaction, and driving automation in a dynamic and innovative environment, we want to hear from you!
Responsibilities
- Architect and design ESM
- Collaborate with stakeholders to comprehend their needs and design solutions that fulfill their requirements
- Stay up-to-date on the latest ServiceNow and ESM trends and technologies
- Work with other teams to elaborate on ServiceNow integration with other systems and processes
- Provide technical support to developers from an architectural standpoint
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field
- 5+ years of experience in IT Service Management / Help desk and IT Ops platforms
- Expertise with ServiceNow
- Strong understanding of ITIL and other ITSM frameworks
- Excellent problem-solving and analytical skills
- Excellent communication and interpersonal skills
- English level – B2+
We Offer
- Opportunity to work with a leading technology company in the semiconductor industry
- Hybrid work model in Kazakhstan
- Professional growth and development opportunities
About the Company
EPAM Systems is a global software engineering and product development company, delivering advanced technology solutions to clients across various industries. With a focus on innovation and excellence, EPAM empowers businesses to transform and thrive in the digital age.
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EPAM helps organizations innovate their business processes and rethink the way they manage their businesses so they can remain competitive in this new digital age.